Solutions Architect - EMEA (Job Req #2025-092)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Solution Architect role will support the EMEA Sales team in its initiative to increase sales of Ross Video technology in dynamic and innovative applications.   This key role in the Ross Sales organization requires a unique blend of engineering / solutions solving skills along with the “soft skills” required in a sales process.  This is a diverse role that requires close collaboration with the company’s Sales, Marketing, R&D, and Technical Support teams to ensure proposed deals include technical solutions that accurately address our customers’ needs.

Who you report to: Manager, Technical Solutions - EMEA

What we offer: 

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.   

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events! 

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.  

What the job is all about:

• Participates and contributes to sales opportunities driven by the Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team’s productivity.
• Scopes technical solutions to address customer requirements, assesses customers met and unmet needs and recommends solutions that optimize value for both the customer and Ross Video.
• Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet our customers’ business requirements.
• Proactively educates and provides professional development to team and business partners in order to enhance their product knowledge, technical acumen, and technical sales skills.
• Generates localized sales tools and documentation on various mediums for internal and external distribution (PowerPoint’s, Application Notes, Competitive Guides, etc.).
• Engages in customer facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premises or tradeshows.
• Opportunistically pursues additional business development opportunities and collaborates with Sales to ensure these are effectively covered and advanced.
• Ensures the Sales and Marketing of product line follows the Ross Video Code of Ethics.
• Ideally based in a major city in Saudi Arabia or UAE and focused on the Middle East market, this role would also offer support elsewhere in the EMEA territory as required.
• Works on systems oriented and highly technical projects.
• Creates drawings that capture the spirit of specific opportunities, while also creating general variations for use by other groups at Ross.
• Helps to prepare world-class customer facing proposal supplements.
• Manages proposals for large RFPs.
• Transfers post sale information to the Project delivery team.
• Acts as a “Technical Evangelist” to help build trust and inspiration with our partners and customers.
• Participates in developing and implementing product awareness collateral / presentations.
• Provides client feedback to Marketing Product Manager(s) on product & application requirements.

Who you are:

• Minimum 5 years of combined sales, sales engineering, and presales experience.
• Record of achievement and technical solution expertise in a comparable sales role.
• Understanding of the Broadcast / Media Technology Market (Live Production experience an asset).
• Poses strong knowledge of industry standard protocols and best practices.
• Advanced skill set in using in Visio.
• Excellent Communication & Presentation Skills.
• Must be proficient in both Desktop and Server Networking.
• Strong knowledge of Word, Excel, PowerPoint.
• Possesses strong and creative problem-solving traits.
• Existing knowledge and use of Ross Video products (preferred).
• Experience working with CRM’s.
• Positive, Determined, Problem Solver
• Ability to schedule duties/projects (multi-task)
• Ability to work well independently and a desire to contribute to a team environment
• Ability to handle stressful situations
• Willing to Travel up to 50% of the time with a valid Passport and Driver’s License
• Home office based, preferably in Saudi Arabia or UAE.
• Fluent in English
• Fluent in Arabic
• Eligible for a Schengen visa
  
  

Bonus points if you have the following:

• AutoCAD proficiency.
• Languages including Spanish, French, Italian, Portuguese, German and Russian.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.