Principal Technical Lead (Job Req #2025-054)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

As the Principal Technical Lead, you are the technical leader for your product or products. You plan and oversee the development of solutions to allow our customers to achieve or exceed their business goals. In this technical role you are responsible and accountable for the implementation and quality of the products under your purview. You craft the architecture and design of your product to meet product goals in alignment with the practices and principals of our Senior Software Architects; you oversee the implementation to ensure architectural and code consistency; you ensure that best practices are being employed, all the while making certain that quality and security are primary considerations.

You coach, mentor, guide, and help nurture the development team (developers and testers) to realize its full potential and adopt our culture of technical excellence and continuous improvement.

Who you report to: Director, Technical Product Management - MAM & Platforms

What we offer: 

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.   

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events! 

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.  

What the job is all about:

• Driving continuous improvement within your team.
• Driving a culture of innovation and ownership of the product. Ensuring product meets corporate security standards.
• Ensuring technical implementation appropriately addresses domain. Ensuring stable solutions are running for customers.
• Ensuring team adherence to their Definition of Done.
• Ensuring solutions meet domain requirements as set out by Product Owner and Product Manager.
• Ensuring a clear technical vision for your product is designed and understood by the team. Ensuring interoperability between integrated products.
• Ensuring technical debt is minimized in the product. Ensuring solutions meet divisional technical standards.
• Ensuring knowledge redundancy amongst the team members.
• Ensuring the product adheres to corporate free and open-source software. Ensuring best practices are established and maintained.
• Ensuring modernization of technology. Ensuring comprehensive onboarding resources.
• Developing towards shared understanding and certainty for predicting releases. Building a culture of technical excellence within the team.
• Capturing Ross Intellectual Property (trade secrets, patents, and copyright) throughout the development cycle.
• Identifying, documenting, submitting, and defending audits for government tax incentives and other technical credits.
• Write submissions for Canada's Scientific Research and Experimental Development (SRED) incentive program.
• Write quarterly updates for Canada's Strategic Innovation Fund (SIF) incentive program. Write submissions for Netherland's Wet Bevordering Speur- en Ontwikkelingswerk (WBSO) incentive program (Netherlands only).
• Participate in Production Workflow Leadership meetings. Participate in monthly R&D sync meetings.
• Participate in the Technical Excellence Community of Practice (TCoP). Participate in team leadership sessions.
• Attend yearly Ross strategic meetings, on some occasions. Complete items as part of release checklists for new software.
• Develop architecture documents, such as C4 diagrams, for your product(s). Be first point of contact for technical questions for your product(s).

Who you are:

• Effective in working collaboratively to solve complex problems. Strong knowledge of good design practices.
• Strong detail-oriented mindset. Strong team-centered mindset. Strong coaching abilities.
• Strong knowledge of architectural design.
• Strong alignment with divisional and corporate values. Strong knowledge of relevant technology.
• Proactive and preventative mindset. Well versed in team domain.
• Takes accountability. Habitual learner.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.