D102 - Admissions - Admissions Receptionist
About River Edge Behavioral Health
Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.
River Edge offers behavioral health outpatient services to adults in Macon-Bibb County experiencing mental health and substance use challenges and is looking to fill the position of Receptionist with/at our Bibb Outpatient Services program.
Benefits Offered:
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Competitive Pay
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Medical, Dental, Vision Insurance
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Paid Time Off
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12 Paid Holidays
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401k with an employer match
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Flexible Spending Accounts
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Short and Long-term disability coverage
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Life Insurance
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Employee Discount Program
In this role you will:
As a Receptionist with River Edge, you will perform a variety of duties in an outpatient office setting. Experience working in a medical or behavioral health practice setting is preferred. You should demonstrate attention to detail, excellent communication and interpersonal skills. If you are looking to be in an environment that fosters growth and passion for helping people, this is the position for you!
Responsibilities:
- Serves clients and visitors by greeting, welcoming, and directing them appropriately with excellent customer service.
- Notifies appropriate agency personnel of client or visitor arrival.
- Directs clients and visitors by maintaining employee and department directory.
- Informs clients and visitors by answering or referring inquiries.
- Receives, screens, and directs all incoming River Edge telephone communications and answer telephone inquiries regarding River Edge and our services.
- Keeps safe and clean waiting and reception area by complying procedures, policies, and regulations.
- Maintains a secure work and treatment environment by following procedures and alerting staff to any potential client needs.
- Provides general clerical support to office and direct support staff, to include tasks such as data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
- Provides clerical support within assigned functional area (i.e. scheduling facilities maintenance, ordering supplies, alerting security as needed, etc.).
- Updates client information in electronic medical record as appropriate
- Completes documentation in client’s electronic medical record as needed.
- Provides clients with community resource lists upon request.
- Uploads documentation into client’s electronic medical record
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Responds to e-mails in a professional and timely fashion.
- Operates office equipment and maintains supplies for assigned areas.
- Opens, sorts and routes incoming mail (external and internal), answers correspondence, and prepares outgoing mail.
- Maintains and protects confidential information.
- Other duties as assigned.
You will need:
- A minimum of a high school diploma or GED equivalent
- Proficient in Microsoft Office
- Positive energy and
- Excellent communication skills telephone skills
- Must be 21 years of age
- Acceptable background check/drug screen
- Acceptable references
Preferred Qualifications:
- Must have the flexibility to assist other departments as needed
- Familiarity with phone systems
- Demonstrate knowledge in mental health and substance abuse services and community resources.
- Customer service experience or experience in a behavioral health setting.
Location/Schedule:
175 Emery Hwy, Macon, GA 31217
Monday – Friday 8:00am – 4:30pm
Additional Information:
The Application Process
All qualified applicants will be considered.
This position is subject to close once a satisfactory candidate pool has been identified.
The hiring managers will contact only those selected for an interview.
Applicants who are not selected will receive notification via email.
Due to the volume of applications received, we are unable to provide information on application status by phone or email.
Safe Working Environment
We at River Edge believe every employee has a right to a safe work environment. Therefore, we require all employees to frequently wash their hands, sanitizing common areas to keep employees and clients safe.
Diversity and Inclusion
River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic make-up, disability, age, or veteran status.
Drug-Free Workplace
River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment. In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen.
If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
We are an equal opportunity employer and highly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All selected applicants must pass a satisfactory background clearance and pre-employment drug test.
Other details
- Job Family Clerk
- Job Function Non-Managerial
- Pay Type Hourly
- 175 Emery Hwy, Macon, GA 31217, USA