D104 - Adult MH Crisis - General Clerk

About River Edge Behavioral Health
 

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups. 

In this role you will....

Perform a variety of duties in an outpatient office setting. Experience working in a medical or behavioral health practice setting is preferred. You should demonstrate attention to detail, excellent communication and interpersonal skills. If you are looking to be in an environment that fosters growth and passion for helping people, this is the position for you!

Benefits Offered:

• Competitive Pay
• Medical, Dental, Vision Insurance
• Paid Time Off
• 12 Paid Holidays
• 401k with an employer match
• Flexible Spending Accounts
• Short and Long-term disability coverage
• Life Insurance
• Employee Discount Program

Duties and Responsibilities

• Serves as the front desk reception, greeting visitors and clients with excellent customer service
• Checking in clients to see providers or assisting new clients in enrolling in services in a high volume, fast-paced environment
• Provides general clerical support to office and direct support staff, to include tasks such as data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
• Provides clerical support within assigned functional area (i.e. scheduling facilities maintenance, ordering supplies, alerting security as needed, etc.).
• Collects co-pays and other fees, process credit card payments
• Receives, screens, and directs telephone communications and/or answer telephone inquiries regarding River Edge and our services
• Opens, sorts and routes incoming mail (external and internal), answers correspondence, and prepares outgoing mail.

Qualifications Needed (education and/or experience):

• At least a high school diploma/GED equivalent
• Must be 21 years of age
• Proficient in Microsoft Office
• Positive energy person, a good communicator
• Can handle and protect confidential information
• Be able to lift 16 - 20 pounds whenever needed
• Customer service experience or experience in a behavioral health setting is preferred

Additional Information:

The Application Process

All qualified applicants will be considered.

This position is subject to close once a satisfactory candidate pool has been identified.

The hiring managers will contact only those selected for an interview.

Applicants who are not selected will receive notification via email.

Due to the volume of applications received, we are unable to provide information on application status by phone or email.

Safe Working Environment

We at River Edge believe every employee has a right to a safe work environment.  Therefore, we require full vaccination of all employees.  Getting the vaccine, frequently washing your hands, sanitizing common areas, and wearing your mask continues to be the most effective way to fight COVID-19.

Diversity and Inclusion

River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer.  All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic make-up, disability, age, or veteran status.

Drug-Free Workplace

River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment.  In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen.

If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer and highly value diversity.  We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All selected applicants must pass a satisfactory background clearance and pre-employment drug test.