D104 - Adult MH Crisis - General Clerk

About River Edge Behavioral Health
 

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups. 

About River Edge Behavioral Health

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. The full continuum of River Edge Behavioral Health services provides state-of-the-art treatment and support services for more than 13,000 children, youth, families and adults annually, who experience mental illness, addiction, co-occurring disorders or developmental disabilities.

As a General Clerk with River Edge, you will perform a variety of duties in an outpatient office setting. Experience working in a medical or behavioral health practice setting is preferred. You should demonstrate attention to detail, excellent communication and interpersonal skills. If you are looking to be in an environment that fosters growth and passion for helping people, this is the position for you!

Duties and Responsibilities

• Serves as the front desk reception, greeting visitors and clients with excellent customer service
• Checking in clients to see providers or assisting new clients in enrolling in services in a high volume, fast-paced environment
• Provides general clerical support to office and direct support staff, to include tasks such as data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
• Provides clerical support within assigned functional area (i.e. scheduling facilities maintenance, ordering supplies, alerting security as needed, etc.).
• Collects co-pays and other fees, process credit card payments
• Receives, screens, and directs telephone communications and/or answer telephone inquiries regarding River Edge and our services
• Opens, sorts and routes incoming mail (external and internal), answers correspondence, and prepares outgoing mail.

Qualifications Needed (education and/or experience):

• At least a high school diploma/GED equivalent
• Must be 21 years of age
• Proficient in Microsoft Office
• Positive energy person, good communicator
• Can handle and protect confidential information
• Be able to lift 16 - 20 pounds whenever needed
• Customer service experience or experience in behavioral health setting preferred

If you are looking for an opportunity to make life better and a strong desire for personal growth we encourage you to apply. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer and highly value diversity.  We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All selected applicants must pass a satisfactory background clearance and pre-employment drug test.