Learning Management System (LMS) Administrator Intern

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you’re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Is this you? If so, let us know by submitting an application!

Hey Students! Are you interested in educational technology and learning management? Become a Learning Management System (LMS) Administrator Intern at Royal Credit Union! In this role, you’ll support the management and operation of our Learning Management System, troubleshoot technical issues, and collaborate with instructors to enhance our course catalog. Gain hands-on experience in system support, content management, and data reporting while making a real impact on our learning platforms. Join us and start shaping the future of education today!

All applicants must include a resume, cover letter, transcript and their anticipated graduation date when applying. If selected for the internship, you must be able to commit to the full 12 months and be enrolled at a university throughout the length of the internship. Must be able to work onsite at the Royal Credit Union Corporate Center in Eau Claire, WI, throughout the school year and during breaks.

Why Royal?

• Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
• Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
• Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
• Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
• Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:

The LMS Administrator Intern position plays a crucial role in supporting the management and operation of a Learning Management System (LMS) and other learning and development platforms. This position is ideal for individuals interested in gaining hands-on experience in educational technology and learning management. Responsible for system support and maintenance, content management, user support, data management and reporting, and configuring, testing and deploying system enhancements. 

What’s It Like Being an Intern at Royal Credit Union? Watch Here!

Our Commitment To You:

• Compensation: $18.99 - 21.91 (candidates with significant related experience may be higher)

Intern Responsibilities Include, But Are Not Limited To:

• Assist in the daily administration and maintenance of the LMS platform, upload digital learning content, troubleshoot technical issues, and ensure data integrity and accuracy.
• Collaborate with instructors and course authors to populate the course catalog with training content, provide technical support to users, address inquiries, and resolve LMS access and functionality issues.
• Generate reports on course enrollment and activity, assist with annual compliance course review and workflow management, and review new courses prior to launching.
• Participate in testing new LMS features and updates, provide feedback to improve system functionality and user experience, and suggest improvements for LMS processes and workflows to enhance efficiency and user satisfaction.

What Makes You A Great Fit:

• Enrolled at a University or Technical College throughout the length of the internship, pursuing post-secondary education, including a Bachelor or Associate Degree in Information Systems or Information Technology, with an interest, certificate, or minor in Human Resources or Training and Development.
• Strong sense of customer service, excellent organizational and time management skills, and detail-oriented.
• Excellent written and verbal communication skills, with strong analytical and problem-solving abilities.
• Ability to work collaboratively within a team environment and independently when required.
• Basic knowledge of LMS platforms and e-learning technologies, with familiarity with instructional design principles and e-learning development tools.

What We’d Love To See:

• Completed or currently enrolled in coursework related to training and/or systems management.
• Administration of a learning management system (LMS) and/or other learning platforms such as Moodle, Blackboard or Canvas.

Work Schedule:

• Working approximately 12-15 hours per week during the school year and 30-40 hours per week during the summer. Generally working variable hours between 8:00am – 5:00pm Monday through Friday based on class schedule.
• Must be able to work onsite at Royal Credit Union Corporate Center in Eau Claire, WI throughout the school year and during breaks.
• This is a limited term, non-benefit eligible, position that will go from May 2025 through May 2026.
• Must be able to commit to the 12-month internship. 

Training:

• Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging. 
• Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization.

Ready to make a positive impact? APPLY TODAY and be part of a team that appreciates your efforts and encourages your development!

We will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.
 
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.