Cash Office Supervisor

Summary

The Cash Office Supervisor is responsible to manage all back-office duties accurately and efficiently. This role involves handling daily operations involving cash till issuance, preparation of cash sales deposits, changes cash denominations as needed, daily reports, supporting cashiers and management, collecting cash tills, verify receipts, and keeping logs of inventory.  

Job Responsibilities and Duties include but are not limited to

• Prepares cash sales for transmittal to the bank 
• Issues money bags to all sales associates at the beginning of their shift  
• Changes cash denominations as needed 
• Prepares and sends confirmation report of Vault Change Fund and Petty Cash Fund to Management team 
• Reviews Tender and Discount Report and conducts regular sales audit as needed 
• Verifies receipts from all terminals, including manned registers and self-checkout registers  
• Runs off-line transactions reports to ensure all off-line sales have corresponding refunds 
• Monitors and issues supplies for the Point of Sale Systems to Sales Associates 
• Prepares and submits monthly report to the issuance of gift certificates and merchandise coupons to Management team 
• Replenishes gift certificates redeemed to leased vendors or boutiques 
• Collects cash sales exceeding maximum amount allowed from each Point of Sale System 
• Ensures managers complete the Currency Transaction Report for sales over $10,000 
• Monitors crash bags as needed 
• Monitors issuance of electronic Gift Certificates  
• Conduct routine Point of Sale registers $200 float to ensure no shortages 

• Other duties, as assigned 

Supervisory Responsibilities 

Directly supervises cashiers in the Cash Office Section. Carries out supervisory responsibilities in accordance with PPRM’s policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; providing feedback and input for performance reviews; and addressing complaints and resolving problems.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A high school diploma or equivalent is required; minimum two (2) years in cash handling, accounting, or banking; excellent cash handling skills; or any equivalent combination of formal training and/or experience which provided the necessary knowledge, skills and abilities thereof. 

Language Skills

Ability to read, analyze, and interpret general business data and effectively respond to the data. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from vendors, customers, employees, or others involved or associated in the warehouse section function.

Mathematical Skills

Ability to work with mathematical concepts relevant to the role such as addition, subtraction, multiplication, and division. General knowledge of basic accounting a plus.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations

A valid health certificate and Alcoholic and Beverage Control (ABC) License or ability to obtain a certification/license is required for this position.

Other Skills and Abilities:

Knowledgeable in use of computer software applications customarily used in the job function at an appropriate proficiency level.

Physical Demands of the Job

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl.
• The employee will also lift, push, pull, and/or carry 25 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Working Conditions

Work is conducted in an environment which may include, but is not limited to, varying temperatures, dust, and noise. Proper personal protective equipment (PPE) will be provided and is mandatory in designated areas and job tasks. Adherence to safety guidelines and protocols is mandatory. Employees are expected to report any unsafe conditions or incidents promptly.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The job description will be subject to periodic review. Responsibilities and activities may be amended or changed at any time with or without notice to meet the changing needs of the business.