Cashier

Summary

Cashier responsibilities include receiving payments and issuing receipts, bagging packages (if applicable) and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening, weekend shifts, or graveyard shifts, occasionally. 

Job Responsibilities and Duties include but are not limited to

• Manage transactions with customers using cash registers or POS
• Greet customers when entering or leaving the store
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit/debit cards
• Issue receipts, change, and refunds (if applicable, or refer customers to customer service counter)
• Redeem stamps, coupons, or Donki app points, if applicable
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies 
• Bag items for customers
• Handle merchandise returns and exchanges (if applicable), accordingly
• Other duties, as assigned, to include light stocking, inventory or assisting other departments

Certificates, Licenses, Registrations

A valid health certificate and Alcoholic and Beverage Control (ABC) License or ability to obtain a certification/license is required for this position.

Other Skills and Abilities:

Knowledgeable in use of computer software applications customarily used in the job function at an appropriate proficiency level.

• Understands the importance of luxurious and customer service, teamwork, and enjoys working in a customer oriented and diverse environment
• Excellent customer service. We deal with many people from with different ethnicities so we will need to have good people skills to be able to deal with employees and customers
• Strong, effective communication and time management skills

Physical Demands of the Job

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl.
• The employee will also lift, push, pull, and/or carry 25 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The job description will be subject to periodic review. Responsibilities and activities may be amended or changed at any time with or without notice to meet the changing needs of the business.