Clinical Case Manager, Outreach

Los Angeles, CA, USA ● Santa Monica, CA, USA Req #10604
Monday, November 18, 2024

 

Title: Clinical Case Manager- Santa Monica C3
Department: Westside Outreach/Mental Health
Reports to: Program Manager, SMC3
Status: Full-time, non-Exempt
Location: Santa Monica Old Firehouse 
Schedule: Monday- Friday 8:00am- 4:30pm

Summary
The Santa Monica C3 Clinical Case Manager will perform a variety of tasks to assist the most vulnerable and chronically homeless individuals in their recovery from substances and in regaining control over their lives. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of Santa Monica C3 is to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.  The Clinical Case Manager will engage homeless clients in the field and have primary responsibility in an interdisciplinary team for assessing and referring clients’ mental health status, as well as providing general case management services.

Essential Duties and Responsibilities

  1. Work as part of an interdisciplinary team to engage and provide services to homeless individuals.
  2. Interface with partners, including community health providers, the business community, and social service/housing providers to reduce the number of homeless people living on the streets.
  3. Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition.
  4. Serve as the team’s mental health consultant and mental health care provider.
  5. Work as part of a larger team composed of all three interdisciplinary teams.
  6. Attend daily team meetings.
  7. Work collaboratively as a team to identify appropriate services taking into account each individual’s physical and cognitive needs.
  8. Work collaboratively with public, private, and nonprofit sector groups to provide services; e.g., mobile info stations, public kiosks, hygiene centers, a welcome center, sobering center, etc.
  9. Appropriately chart client contacts.

Qualifications

  1. Ph.D., Psy.D., MSW, or MFT; hours may be available for this position for unlicensed candidates; 
  2. Registered and in good standing with the appropriate licensing board
  3. Strong clinical skills and experience
  4. Highly detail-oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
  5. Proficient in Microsoft Word, Outlook, Excel, and database applications
  6. Able to learn quickly and work effectively with a wide range of constituencies
  7. Passion for working with the population served
  8. Ability to work as part of an interdisciplinary team
  9. Able to obtain and maintain CPR/1st Aid certification
  10. Preferred applicants will have experience working with:
    1. those living with co-occurring disorders and experiencing homelessness
    2. individuals with serious mental illness and substance addiction
    3. a social service agency that provides outreach and engagement services

 

EXPECTED BEHAVIORS OF ALL STAFF

  1. Act as a role model
  2. Demonstrate a sense of responsibility
  3. Continuously learn and improve 
  4. Acknowledge your own areas of improvement
  5. Hear and provide honest, specific and direct feedback
  6. Create an environment where everyone is welcomed valued and respected 
  7. Collaborate

 

Equal Opportunity Employer  

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.   

 About the People Concern 

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. 
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. 
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. 

Benefits & Perks  

  • Medical Insurance  
  • Vision Insurance  
  • Dental Insurance 
  • Retirement Planning (403b) & Matching 
  • Paid Holidays  
  • Paid Vacation Days 
  • Paid Sick Days 
  • Employee Assistance Plans (EAP) 
  • TELUS Health  
  • Flexible Spending Account (FSA) 
  • Basic Life / Accidental Death & Dismemberment (AD&D) 
  • Voluntary Short- and Long-Term Disability 
  • Voluntary Pet Insurance 
  • Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More 
  • The People Concern University & Certificates  
  • Corporate Discounts 

Other details

  • Pay Type Hourly
  • Employment Indicator 100% in person by JD
  • Min Hiring Rate $28.00
  • Max Hiring Rate $28.85
  • Travel Required Yes
  • Required Education Master’s Degree
  • Job Start Date Monday, December 9, 2024