Operations Manager

Position Title: Operations Manager 
Location: CDPHP Fitness Connect at the Ciccotti Center
Type: Salaried Full Time $62,000 - $70,000

Summary: 
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at CDPHP Fitness Connect at the Ciccotti Center. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business. 

The Operations Manager is responsible for providing leadership and supervision to the center team. He/she contributes to achieving the overall client organizational strategic direction and goals through efficient and effective delivery of services to members and guests of the center. They work collaboratively with all center management teams to assure consistent provision of services and care is achieved with Power Wellness support, collaboration and coordination. 

Essential Duties and Responsibilities: 
1. Provide leadership, supervision and support to reporting departments. Reporting departments typically include all or a combination of the following: Member Services, Sales Fitness/Training/Group Exercise, Childcare, Environmental Services, Massage Therapy. 
2. Ensure compliance with all Power Wellness policies and procedures provided for center operations to help maximize operational efficiencies and minimize any potential risks. 
3. Work together with Human Resources to ensure appropriate staffing requirements and compliance with HR policies and procedures. 
4. Responsible for managing reporting departments strategic and operational goals within the approved operating budget. 
5. Administer medically based programs in coordination with the Medical Integration Department; focusing on wellness based, local demographics and needs within the health system, community and member population. 
6. Participate in the medical advisory committee (MAC) to consult and provide professional input related to medically integrated programming, and ensure there is a high level of engagement between the MAC and the center’s programs, services and safety protocols. 
7. Represent the center with involvement and attendance at off-site community events such chamber organizations, health fairs, service clubs and corporate events with the intent of sharing center information and procuring memberships. 
8. Responsible for the planning and development of fiscal year operating and capital budgets in cooperation with Operations, Power Wellness and client accounting departments. 
9. Other duties as assigned. 

Qualifications: 
• Bachelor's degree in exercise science, health care/fitness related field and/or business studies required. Master's degree preferred. 
• Minimum 3 years of experience in a management position required. 
• Excellent sales, marketing, writing, presentation and tracking skills required. 
• Experience in implementation of capital/operating budgets, human resource development, marketing, retail/membership sales, medical integration and wellness programming preferred. 
• Ability to lead a team and manage multiple projects through completion with high level of organizational skill, efficiency and goal attainment. 
• CPR/AED certification required within 90 days of hire (provided by Power Wellness) 
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner. 
• Ability to multi-task and maintain a controlled and professional demeanor with a high level of organizational skills and efficiency. 
• Proficient computer skills. 
• Ability to exercise sound business judgement without supervision on human resources and administrative matters of significance.