Housekeeping Supervisor

Housekeeping Supervisor

A Housekeeping (HSKP) Supervisor is responsible for overseeing and coordinating housekeeping staff to ensure that all cleaning and maintenance tasks are completed efficiently and to the highest standards. Their job typically includes the following responsibilities:

1. Supervise Housekeeping Staff: Manage, train, and schedule housekeeping team members to ensure cleanliness and organization of hotel rooms, public areas, and other facilities.
2. Inspect Cleanliness: Regularly inspect guest rooms, hallways, bathrooms, and public spaces to ensure cleanliness, safety, and maintenance standards are met.
3. Inventory Management: Ensure housekeeping supplies (e.g., cleaning products, linens, towels) are stocked and well-maintained.
4. Ensure Quality Standards: Implement and maintain cleanliness and sanitation standards according to company and industry protocols.
5. Customer Service: Address guest requests and complaints in a timely and professional manner, ensuring high levels of guest satisfaction.
6. Training and Development: Train housekeeping staff on cleaning techniques, safety protocols, and company policies to ensure team efficiency and quality performance.
7. Maintain Records: Keep track of room statuses (clean, dirty, occupied, etc.) and ensure proper documentation of completed tasks.
8. Health and Safety Compliance: Ensure all housekeeping operations adhere to safety standards and regulations, including the proper handling of cleaning chemicals.

Overall, a Housekeeping Supervisor ensures that the environment is clean, welcoming, and safe for guests, while efficiently managing the housekeeping team and resources.