Wellness Coach Team Member

Greater Philadelphia YMCA Employment Opportunity!

POSITION PURPOSE

The Wellness Coach Team Member is expected to coach and assist members in developing a healthy lifestyle and in meeting their wellness goals. Provide member service and counsel in the appropriate use of fitness center equipment and services. Provide wellness consultations and encourage participation in member wellness incentive programs. Ensure that facilities and services are responsive to member needs.

 ESSENTIAL FUNCTIONS

• Provide a friendly and encouraging environment for members in the usage of fitness and wellness programs and services. Have an understanding and provide basic information to members on exercising and health and wellness. Learn member names and encourage regular exercise routines and record keeping.
• Provide basic guidance of equipment usage, and if appropriate, direct members to qualified staff for personalized fitness programs and personal training. Provide consistent support to all members using the facility.
• Provide wellness consultations after completing YMCA certifications. Ensure facility cleanliness and safety. Clean and maintain equipment.
• Enforce wellness center policies and age restrictions. Monitor member use of equipment and weights. Ensure member safety and protect property.
• Maintain knowledge of emergency and safety procedures, provide care in an emergency, document all incidents/accidents on the appropriate forms.
• Follow up with members to schedule consultations and encourage regular exercise. Perform other related duties as assigned.
• Participate in staff meetings and trainings as required. Set an example of healthy living and personal fitness.
• Participate in providing tours to prospective members if required.
• Survey and maintain locker rooms to ensure neatness, cleanliness and proper supplies if required. Document and report equipment maintenance needs.
• Perform other related duties as assigned.

ROLE SPECIFIC REQUIREMENTS

• High School degree or equivalent
• Fitness experience preferred

OTHER DUTIES AND RESPONSIBILITIES

All Greater Philadelphia YMCA staff are responsible for the following:

• COMMITMENT TO CHILD PROTECTION

• Ensure that children in the care of the GPY and participating programming are kept safe from harm.
• As a Mandated Reporter you are obligated to report ALL suspicions of abuse or neglect to the requisite state agency.
• COMMITMENT TO SAFETY
• Maintaining the safety of all members, program participants, and staff by identifying and correcting risk situations and ensuring incident-reporting procedures are followed.
• Ensuring the overall cleanliness of the facility.
• COMMITMENT TO MEMBERSHIP EXPERIENCE
• Commitment to member service and satisfaction, building and maintaining a culture of ensuring excellent Member Experience.
• A commitment to Diversity and Inclusion.

PHYSICAL REQUIREMENTS

Ability to communicate information, instructions, and ideas so others will understand.  Must be able to exchange accurate information in these situations between staff, members, children, and volunteers accurately. The ability to maintain body equilibrium to prevent falling; ability to move 20 pounds independently and utilize the “buddy system” or team lift for heavier items.  The person needs to occasionally move about the program area to access materials, members/program participants, emergency equipment, etc. Constantly positions self to maintain program materials, including under desks, in closets, and on top of shelves. Must be able to remain in a stationary position for long periods of time. Ability to judge distances and spatial relationships so as to observe details at close range of objects where they actually are within a distance of 20 inches or less and 20 feet or more.

ENVIRONMENTAL CONDITIONS

The physical environment requires the employee to possibly work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently required to use personal protective equipment to prevent exposure such as hearing protection and rubber gloves.

Acquire and maintain the following certifications:

• CPR/AED/O2 (valid 2 years with exception of Aquatics to renew annually), First Aid (valid 2 years) obtained through the American Red Cross
• Requisite OSHA online trainings (valid 1 year unless otherwise noted)
• Mandated Reporter Training (valid 5 years)
• Additional training and development specific to your role as reference in onboarding packet.

OUR CULTURE

At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.

OUR MISSION

To improve lives by connecting people to health, well-being, and to each other.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.