Academic Grading Lead

Position Summary:

Under the direction of the Academic Operations Director, this position will oversee the service levels and performance of subjective exam grading across schools – Penn Foster/Ashworth/DEC. Using reporting, identify areas of concern, escalate grading and recommend staffing and tactics to improve grading performance. The incumbent will be a strong partner in implementing, evaluating, and managing continuous improvements associated with grading and learning outcomes.

Essential Job Functions:

• Monitor daily grading reports for service level and backlog data
• Recommend staffing and tactics to improve grading
• Assist with and deliver training plans and training courses for graders
• Provide first level tech support to grading team
• Collaborate with Faculty Coordinator on grader recruitment and onboarding
• Host regular calibrations with academic leads to ensure consistent and quality grading is occurring
• Invoice review and approval for grading team
• Instructor metrics reporting
• Other duties as needed

Knowledge, Skills, Abilities:

• Bachelor’s Degree in business, education or other related field.
• Fluent in Penn Foster/Ashworth/DEC systems and processes, especially those related to grading
• High attention to detail and organizational skills required.
• Proficient with Microsoft Office suite
• Technical aptitude and the ability to work in multiple systems.
• Quality and process oriented
• Team management skills a plus

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.

What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs.

This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only.