Medical Assistant Instructor

Position Summary:

Penn Foster Group is seeking a compassionate and dedicated full-time Medical Assistant Instructor to join our team! In this role, you will provide instructional support to help students achieve their learning objectives while contributing to the growth and development of our courses to meet industry standards.

As part of a collaborative team of Medical Assistant and Healthcare Program instructors, you will engage with students through phone, live chat, email, and scheduled appointments. Since our course is fully online, you will play a vital role in guiding learners by reviewing video submissions of their clinical skills and facilitating live demonstrations to ensure mastery as they progress through their training.

In addition to supporting the Medical Assistant course, your healthcare expertise will be invaluable across Penn Foster Group’s diverse healthcare programs, helping to shape future professionals in various disciplines.

If you're passionate about shaping the next generation of healthcare professionals and thrive in a supportive, online teaching environment, we’d love to hear from you!

Essential Job Functions:

• Work a structured schedule to ensure availability for students and team collaboration.
• Provide academic support to students through phone, live chat, emails, and scheduled appointments.
• Objectively and accurately evaluate subjective exams in alignment with established grading keys and assignment instructions.
• Deliver clear, constructive, and effective feedback to students.
• Facilitate live clinical demonstrations with learners to ensure accurate completion of clinical skills.
• Actively participate in social media platforms to support and engage with learners.
• Assist in other courses within the Healthcare portfolio based on the applicant’s experience.
• Perform administrative tasks as needed, including updating shared spreadsheets and team documents.
• Collaborate professionally with colleagues within the Healthcare Programs education team and other departments to support learner and programmatic success.
• Contribute to special projects and initiatives as assigned.

Knowledge, Skills, and Abilities:

• Career diploma or a minimum of five years’ experience as a Medical Assistant in a clinical setting.
• Active certification as a Medical Assistant through NHA, AMT, or AAMA.
• Prior online teaching experience is preferred.
• Experience and certification in Phlebotomy, Medical Lab Assistant, or other healthcare professions is a plus.

Other Requirements:

• Proficiency in computer skills with a willingness to learn new systems.
• Strong communication and problem-solving abilities.
• A team-oriented mindset with a collaborative work style.
• Ability to thrive in a fast-paced environment.

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future.  Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.  

What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs.

This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only.