Director of High School Academic Partnerships

Position Summary:

Lead the strategic growth and day-to-day management of Penn Foster's $15 million K-12 business segment (known as High School Academic Partners, or HSAP), focusing on alternative high school, diploma, dropout prevention, and credit recovery solutions. You'll drive a 20-25% CAGR over 5 years by spearheading robust sales and business development activities, driving strong day-to-day commercial operations, championing the evolution of the product and marketing, and ultimately guiding the strategic evolution of Penn Foster Group’s offerings to the district/ high school customer segment. This role requires a data-driven leader with K-12 experience who can lead (directly and indirectly), align cross-functional teams, implement strategic initiatives, and establish the HSAP segment as a distinct, high-performing business unit within Penn Foster Group.

Essential Job Functions:

• Develop and execute strategic plans to achieve 20-25% CAGR for the HSAP business segment over 5 years
• Own and direct the optimization of the HSAP segment on a day-to-day basis, driving revenue growth and ensuring operational effectiveness and efficiency
• Lead a team of account/territory managers and influence cross-functional stakeholders to align efforts towards common goals
• Leverage CRM and database management tools to maximize sales and marketing efforts as well as ongoing account relationship management processes
• Implement data-driven strategies to improve key metrics such as new school relationships acquired, average number of student referrals per school relationship, local market penetration in a state/ school district, etc.
• Develop and maintain strategic relationships with key stakeholders in the K-12 education sector, and represent Penn Foster at relevant conferences, stakeholder forums, and/or other business development opportunities
• Collaborate with marketing to refine messaging and outreach strategies for the HSAP market
• Work with product teams and service teams to champion HSAP customer needs and drive product/ service improvements
• Establish the HSAP segment as a distinct business within PFG, aligning various departments towards common objectives
• Report on segment performance and strategic initiatives to executive leadership

Knowledge, Skills, Abilities:

• 7+ years of experience in K-12 education, with some mix of sales, business development, account management, and/or client success operations
• Proven track record of scaling outreach operations and driving significant revenue growth
• Strong project management skills with a process-oriented and data-driven approach
• Strategic thinking capabilities with the ability to translate vision into actionable plans
• Proficiency with CRM systems and database management tools
• Excellent communication and leadership skills, with the ability to influence across departments, including areas without formal authority
• Demonstrated ability to analyze complex data and derive actionable insights, including the ability to lead project and change management efforts to see those insights reflected in business operations
• Strong understanding of K-12 education landscape, including perspectives of school staff and district administration dynamics and decision-making processes

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future.  Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.  

What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs.

This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only.