Workforce Solutions Specialist

Position Summary:
Enjoy working within a blended environment to manage a book of business with existing partners, seek out new prospective partners, and close deals with warm Leads? This is the role for you! As a Workforce Solutions Specialist, you will own your role, operating as both an individual contributor and team member within the Penn Foster Enterprise Solutions team. The WSS role is an entry-level sales position, requiring a growth mindset, organizational skills, and a strong curiosity to learn. Workforce Solutions Specialists work independently to exceed bookings targets, strategically qualify Leads, share and receive feedback in regular intervals, and complete various processing work within a structured model. A representative of the Penn Foster brand, the Workforce Solutions Specialist can expect minimal travel, a varying daily workload in a blended environment of inbound and outbound calling/emailing, and to complete sales within a diverse program catalog.  

Essential Job Functions: 
•    Engage with prospective clients via phone, email, and/or meetings to properly qualify and manage Leads, source relevant market information, and/or demo product(s). 
•    Initiate/Pitch, Develop, and Execute/Close new partnerships producing bookings and incremental revenue increases within existing partnerships. 
•    Maintain a proficient knowledge of the Penn Foster programs portfolio.  
•    Report response rates and call insights for professional training and/or development. 
•    Develop an understanding of solutions and support models for clients.  
•    Analyze email engagement throughout campaigns and report findings.  
•    Enter/Log sales and related sales activity, Lead qualification, and Opportunity conversions using various platforms such as Salesforce and Hubspot.  
•    Collaborate with internal stakeholders regarding product market fit, key performance indicators, and other important information.  
•    Manage existing partnership growth and complete kick-up qualifications as necessary based on product market fit, business need, or other identifying features. 
•    Prospect new clients for new logo wins.  
•    Complete/Process all sales and client setups using internal platforms. 

Knowledge, Skills, Abilities: 
•    High School Diploma or Equivalent required. 
•    Sales and/or Sales Support experience strongly desired.  
•    Entrepreneurial spirit strongly desired.  
•    Proficient computer skills: Microsoft Office, Salesforce, and internet tools familiarity all required. 
•    Excellent written and oral communication as well as presentation skills required.  
•    Results-oriented mindset desired; be aligned with/to metrics and assigned goals.  
•    Ability to work remotely both independently and as part of a team in a fast-paced environment. 
•    Candidate(s) should have excellent time management, organization, and active listening skills.  
•    Knowledge of Penn Foster portfolio of solutions a plus.  
•    Candidate(s) should possess leadership skills and be comfortable with their ability to influence, collaborate with, and engage peers/internal stakeholders in addition to prospective clients.  

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future.  Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.

Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building diverse teams – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.  

What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, and free access to our online programs.

This position is fully remote in PA, FL, GA, IL, IN, NC, SC, TN, TX, UT, WI, AL, KS, LA, MA, MI, MO, NH, OH, OK, VA, AZ, CO, MN, NJ, NY only.