Fraud Analyst (Baton Rouge, LA)

The Fraud Analyst is responsible for fraud analysis and management of the various activities reviewed. Provide support and assistance on fraud and loss prevention matters, continuously working to understand and mitigate losses and ensure the highest levels of loss avoidance and reduction. The ideal candidate is a go-getter who thrives in a fast-paced environment and has a passion for serving others. Proficiency in Microsoft Office Products, especially Excel, is a must! They should be comfortable working independently and as a contributing member of a team. Meeting deadlines and attention to detail are critical pieces of this position. Our Fraud Analyst must embody Pelican’s Core Values and provide excellent service in all that they do.    

A Day in the Life of a Fraud Analyst INCLUDES:

• Analyzing reports and software’s for suspicious activity as it relates to check kiting, account fraud, wire transfers, ACH transactions, loan fraud, plastics fraud, identity theft, and digital fraud
• Identifying transactions and potential suspects of fraudulent activity by analyzing and presenting documentary evidence in a timely manner
• Researching and investigating possible fraudulent activity on accounts to include reporting activity to appropriate law enforcement officials
• Preparing reports for senior management on fraud activity perpetrated by members or against our member accounts
• Preparing summaries for assessment activities for management, and senior management use, and maintaining the credit union’s software’s to ensure appropriate fraud parameters and alert reviews are in place in conjunction with the Fraud Manager.

Fraud Analyst Skills and qualifications includes:

• 2-year college degree in Business Administration or a business-related field.
  • Additional experience may be considered in lieu of education.
• 1 year of experience in researching or investigating fraud, security, banking/financial operations, or law enforcement.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving, attention to detail, and member service skills.
• Proficiency in Microsoft Office products, especially Excel.
• Excellent time management skills.
• Ability to manage multiple tasks in a fast-paced environment.

Other things you may want to know about this position:

• Work Schedule
  • Monday – Friday
    • 8:00 am – 5:00 pm
• Travel
  • Travel is rarely necessary for this position.
• Work Site Location
  • All work will be performed at our beautiful Corporate Campus located at 2675 O’Neal Lane in Baton Rouge, LA.

Why should you join the pelican team?

Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.

Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Our full-time employees enjoy amazing benefits including:

• Medical, Dental, and Vision Insurances with generous employer premium contributions
• Health Savings Account with employer contributions for eligible employees
• Employer-Paid Group Life Insurance
• Voluntary Dependent Life Insurance
• Paid Vacation & Sick Leave
• 15 Paid Holidays, including a Cultural Floating Holiday
• 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%
• Paid Time Off to volunteer with approved non-profits and charities

Pelican State Credit Union is an Equal Opportunity Employer.  All Credit Union campuses are tobacco and vape-free.