Multi-State Leasing Manager

Leasing Manager
Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator.  Since 2004, the Paths team created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 12,000 units across 10 states under management and more than 400 employees, Paths manages a suite of capabilities spanning the entire property life-cycle, including: development, construction, property management, maintenance, and security.

Summary/Objective:
The Leasing Manager's primary duties are to support the VP of Leasing with our affordable housing properties' leasing and occupancy responsibilities. In addition, the Leasing Manager will be responsible for overseeing the turnover of vacancies, securing lease agreements, managing the waitlist, and assisting with marketing the property to achieve leasing and occupancy goals. Therefore, the ideal Leasing Manager must have excellent accountability, communication, organization, negotiation, and supervisory skills.

Classification: 
Exempt (not eligible for overtime)

Essential function/Responsibilities: duties include but are not limited to the following:
Marketing/Leasing:

• Work with Property Managers to manage multiple site vacancies on a day-to-day basis.
• Maintain awareness of local market conditions, competitors, and trends through active market surveys and physically shopping the property's competition.
• Assist in creating and implementing a plan for marketing the property and improving resident satisfaction.
• Meet individual and/or property monthly leasing and occupancy goals.
• Inspect models, move-ins, and "market ready" vacancies while on-site with property managers and/or leasing agents to ensure move-in ready condition.
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospects and residents meet.
• Prepare and qualify applications for approval based on properties' rental criteria and program requirements.
• Build rapport with prospects and establish good relationships with people quickly.

Administrative:

• Assist with notifying prospective residents of application status.
• Provide support with establishing move-in appointments for approved applications.
• Aid in the completion of all lease paperwork and collection of deposit/rent.
• Attend company meetings when requested.
• Prepare and complete move-in files and maintain/update files as necessary.
• Answer incoming phone calls and handle each call accordingly.
• Perform any additional duties assigned by VP of Leasing.
• Display excellent communication skills and actively listen to prospects.
• Elicit trust from prospects by maintaining a warm, open, and outgoing demeanor.
• Present yourself professionally and maintain a positive attitude while at work.
• Interact with the prospect in a sensitive and approachable manner.
• Display an empathetic and caring attitude while helping prospects through the approval process.

Requirements:

• Bachelor's degree required
• Minimum of 4-8 years' experience in the field of leasing
• Previous supervisory experience of office staff
• Minimum 3 - 4 years experience in marketing 
• Must travel within Texas, Tennessee, and Maryland; 100%
• Proficiency with MS Office suite - Outlook, Word, and Excel
• Yardi software knowledge is a must
• Strong organizational, verbal, and written communication skills necessary
• Must be able to work both independently and in a group setting
• Must be able to multi-task and thrive in a fast-paced, constantly changing environment
• Conducts all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to Affordable Housing.

Benefits:

• Medical Insurance: 100% of medical benefits paid for employees only
• Voluntary dental and vision plan options
• Bonus Eligible
• 401(K) available plus company match
• Paid Time Off
• 12 Paid Company Holidays
• Commuter Benefits
• Voluntary short-term disability, long-term disability, life insurance, dependent coverage
• Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance
• Employee Referral Program
• Employee Assistance Program (EAP)
• Monthly Travel Allowance

Paths Management Services LLC is an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex, national origin, citizenship status, age, disability, political affiliation or belief.