Event Specialist

Location: Loves Park, Illinois (currently hybrid with up to 50% remote) 

Your mission in the Darts team:  

At TouchTunes, your work matters!  If you love working in the events and entertainment space, TouchTunes has a unique opportunity planning exciting and impactful darts tournaments to existing and new players and fans.

As the Events Specialist, you will be responsible for assisting Tournament Director with planning, coordination, and execution of the TouchTunes Darts Tournament strategy. A key responsibility of this role is organizing and planning event elements of the Bullshooter World Tour event series which features tournaments across America with an annual final event in Chicago.  The Events Specialist will use their strong organizational skills to showcase live tournaments for players and exposure to new and passionate fans.  

Your day-to-day:   

 
Event Coordination and Execution 

• Research and identify venue options in target markets based on the Tournaments Strategy.
• Negotiate business terms and execute all steps to ensure contract execution.
• Assist Tournament Director with tournament location event execution, including ensuring venue contract elements are upheld.
• May assist with event setup, teardown, and other elements related to a seamless event for players and fans.  
• Coordinate with vendors, staff, and volunteers to ensure smooth event execution.
• Ensure all event elements are implemented according to plan and meet quality standards. 

Problem Solving and Adaptability 

• Address and resolve on-the-spot issues efficiently, ensuring minimal disruption to events.
• Adapt to varying environments, including indoor and outdoor venues, and adjust plans as needed.
• Maintain composure under pressure and provide solutions to unexpected challenges. 

Team Coordination 

• Assist Tournament Director with coordination and support of on-site staff and volunteers.
• Provide guidance and leadership to maintain a positive and efficient event environment. 

Logistics Management 

• Oversee the transportation, setup, and breakdown of equipment and materials.
• Ensure venues are prepared and comply with safety and accessibility standards.
• Manage event timelines and ensure all activities occur as scheduled. 

Participant and Attendee Experience 

• Ensure a welcoming and professional environment for players, sponsors, and attendees.
• Handle inquiries and concerns promptly and professionally.
• Gather on-site feedback to inform future improvements. 

Post-Event Reporting 

• Conduct debriefs to assess on-site operations and identify areas for improvement.
• Provide detailed reports on event execution, including successes and challenges.

Your profile:  

• Bachelor’s degree in Event Management, Hospitality, Sports Administration, or a related field.
• 3+ years of experience in event planning or management, preferably in sports or large-scale events.
• This role requires flexibility to travel on weekends, especially during the tournament season, as most tournaments take place on weekends.
• Strong organizational and time-management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in fast-paced and unpredictable environments.
• Strong communication and interpersonal skills.
• Proficiency in event management software and Microsoft Office Suite.
• Physical ability to handle event setup and breakdown tasks; includes ability to lift/push/pull up to 75 pounds 

What’s in it for you: 

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves. 

Our Perks and Benefits: 

Hybrid Work Environment: TouchTunes offers a hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.
Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance.
Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.
Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship. 

At TouchTunes, the world’s largest in-venue interactive music and entertainment platform, we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more!  We recently bought the largest soft-tipped darts business in the United States, recently launched a new and improved mobile app, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team. 

 
Work Requirements: 

• Ability to travel - This role requires the flexibility to travel, including weekends during tournament season.
• Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense
• Written Comprehension — the ability to read and understand information and ideas presented in writing
• Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Oral Comprehension — the ability to listen to and understand information and ideas presented through spoken words and sentences
• Oral Expression — the ability to communicate information and ideas in speaking so others will understand
• Ability to perform primarily sedentary work, frequently using a computer (visual acuity, fine motor skills) and telephone (talking/hearing)
• Domestic will be travel required; international travel may be required
• Must be authorized to work in the United States 

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

🌈TouchTunes is a proud ally of QueerTech and DiversityJobs.