Claims Analyst

Wall Township, NJ, USA Req #2773
Friday, March 21, 2025

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.

New Jersey Resources is seeking a Claims Analyst, responsible for the investigation and adjusting of property damage, bodily injury and other claims against New Jersey Resources and its affiliates (the "Company").  This role provides administrative support to Assistant General Counsels ("AGC"), prepares and processes easements, gathers company documents in connection with claim investigations, litigation and customer complaints, maintains department files, assists with the investigation and processing of automobile claims, and provides assistance on special projects and general office support to the Legal Department.

Major Responsibilities:
•    Investigate, analyze and resolve general liability and other claims against the Company.
•    Investigate incoming claims and prepare documentation containing findings of fact supporting the investigation.
•    Identify witnesses, communicate with in-house personnel, customers and claimants to gather facts and support AGC and others in analyzing liability issues to support claims decisions.
•    Research UCIS / JDE / NEXT and other Company records for all supporting documentation, draft timeline summaries and letters to claimants, under the direction of AGC, and notify of resolution for individual claims.
•    Prepare draft easements, locate property deeds in county title records, electronically record easements and maintain and update the transmission line books and the Easement and Right of Way spreadsheets.
•    Open and close files, maintain filing for claim and litigation matters, convert paper files to digital and prepare records for Records Retention.
•    Manage hard copy and digital documents including drafting correspondence and memoranda as needed.
•    Open mail, calendar dates, and prepare documents for mailing and shipping.
•    Prepare voucher requests for settlement payments, payments to vendors, and for state court accounts and other vendors who support the department.
•    Order and stock supplies and maintain supply cabinet.
•    Gather company records in response to litigation and third-party subpoenas.
•    Assist with the investigation of automobile accident claims as needed.
•    Perform all other tasks assigned by AGC.
•    Assist other attorneys in Legal department as needed.
•    Update department spreadsheets as needed.

Position Requirements:
•    Bachelor's degree preferred
•    Minimum of 1-3 years relevant work experience with claims analysis or related field is required
•    Strong analytical, organization and time management skills
•    Good oral and written communications skills
•    Working knowledge of computer-based software applications including but not limited to Microsoft Office (Word, PowerPoint, Excel)
•    Recent experience with a law firm or engaged in litigation is a plus

* The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

New Jersey Resources is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.

Other details

  • Job Function Non-Exempt
  • Pay Type Salary
Location on Google Maps
  • Wall Township, NJ, USA