Cellcom Technology Sales Professional, Roamer (Appleton, WI)

The Technology Sales Professional is responsible for selling Cellcom's products and services in a retail setting while focusing on providing excellent customer experiences. Key responsibilities include meeting or exceeding sales targets, assisting in store operations, training staff, and ensuring compliance with company policies. The ideal candidate should have retail experience, strong communication skills, sales proficiency, and leadership abilities. They will also need to stay updated on product knowledge and participate in training sessions. Responsibilities encompass sales, customer service, store operations, and problem-solving. The role requires multitasking, flexibility, and the ability to work in a fast-paced environment.

Cellcom offers an amazing benefit package including discounts on phone and service plans, 6% match to 401K, immediate PTO, pay differential for weekends, paid training program and professional development opportunities.  

This position’s work region covers within a 60 mile driving radius of their home location.

Responsibilities & Duties:

- Provide on-the-job training for staff and assist sales consultants in achieving store sales and retention goals

- Maintain current product and operations knowledge, acting as a subject matter expert for teammates

- Support Store Manager in maintaining store operations and ensuring compliance with policies and procedures

- Complete tasks such as ordering, delivering, and stocking resources, housekeeping, cash handling, and paperwork

- Meet individual goals for activations, accessories, device protection, and customer retention

- Other duties as assigned

Requirements:

- High school education or equivalent required; associate degree preferred

- Minimum two years of retail or related experience required; retail lead or assistant manager experience preferred

- Strong verbal communication and interpersonal skills, including conflict management and negotiation

- Proficiency in sales, coaching, and training

- Basic computer skills including Microsoft Office, ability to multitask, and flexibility

Individuals with a strong background in retail, excellent communication skills, a knack for sales, and the ability to effectively lead and train others would thrive in this role.