Data Analyst 1 - Missing Child Data Analytics

TITLE:                                                 Data Analyst I

FLSA:                                                  Exempt

DIVISION:                                         Analytical Services Division (ASD)

DEPARTMENT:                                Missing Child & Data Analysis Team (MCDAT)

TRAVEL REQUIREMENT:              

Travel as needed (to attend conferences, training, etc.)

HOURS and SCHEDULE:               

Monday – Friday, 9:00am to 5:30pm (37.5 hours within five (5) days per week); unless otherwise required or approved by management.  Possibility of evening and weekend shift work, as required. Possibility of on-call availability and after-hour and weekend response, as required

SUPERVISION RECEIVED:            

Works under the general supervision of the Missing Child & Data Analytics Team Program Manager

SUPERVISION EXERCISED:          

None

RESPONSIBILITY FOR PUBLIC CONTACT:

On-going contact requiring courtesy, discretion, and sound judgment

LICENSING AND CERTIFICATION:

Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references.

Completion of a certified analyst’s course preferred

Law enforcement experience preferred (sworn or civilian)

GENERAL DESCRIPTION:

Position is responsible for manipulating large data sets related to missing and exploited child cases reported to NCMEC using various tools and methods to clean, prepare, and analyze the data for trends.  Presenting complex data in visually appealing ways is crucial for this role.  Requests for data analysis include the need to produce high-quality, time-sensitive deliverables that include reports, maps, and other deliverables.

The content of reports may involve written materials and images that reference or detail crimes against children or adults to include child abduction, child sexual exploitation, violence, child homicide and unidentified human remains believed to be children.  Such assistance requires an employee that can handle exposure to sensitive content as well as demonstrate a high level of accuracy and thoroughness in their work product.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• This position requires the ability to access and use NCIC/Nlets data after successfully completing VCIN certification 
• Identify and collect relevant data from any source necessary including, but not limited to, law enforcement agencies, NCMEC’s internal resources and the Internet resources; organize and analyze the collected data; and prepare a final report by the assigned completion date
• Produce maps using geographic imaging system (GIS) mapping software from the analyzed material
• Conduct data analysis in response to internal, law enforcement and media requests for information
• Evaluate assigned projects to determine the resources necessary and develop a methodological framework to accurately respond to information inquiries.  Develop a schedule to ensure all projects and deliverables are completed on time
• Prepare clear, concise deliverables communicating findings, limitations, constraints and research approach to data inquiries
• Possess strong knowledge of academic research, literature and legislation pertaining to missing children issues 
• Provide verbal presentations to NCMEC staff, law enforcement and media if required
• Provide technical assistance by performing open source research to enhance in-depth missing child case reviews as needed
• Periodically subject to on call status to assist law enforcement agencies with emergency search requests
• Provide Team status report at Division meetings on a rotating basis
• Work day, evening, weekend shift work, and on-call rotation, as required
• Promote a professional image
• Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner
• Conform with and abide by all NCMEC regulations, policies, and work procedures
• Respond promptly when returning telephone calls and replying to correspondence
• Other duties as assigned

EDUCATION AND EXPERIENCE:

• Master’s degree in related subject area or field preferred
• Two to three years related experience
• Analytical experience to include information analysis and research
• Experience with collecting, organizing, analyzing information and producing logical, concise reports
• Working knowledge of Esri’s GIS mapping software, to include ArcGIS Online and ArcGIS Pro preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent data analysis skills to include generating descriptive statistics, identifying trends and calculating various measures of central tendency
• Experience querying, manipulating and displaying data using SQL, Tableau, and ArcGIS, preferred
• Knowledge in, or ability to learn, querying languages such as SQL
• Analytical background in law enforcement is preferred, with an emphasis on analyzing criminal activity or related experience analyzing missing children’s cases
• Strong writing skills to include report writing for a variety of audiences with the ability to display results visually
• Strong quantitative skills to complete periodic internal and external reports identifying demographic and workload trends
• Strong computer skills including the use of MS Office Suite, with emphasis on Excel and Access
• Excellent organizational, verbal and interpersonal skills
• Strong self-motivation and comfort with exercising autonomy over research design and analytical approach
• Ability to learn new software and technologies to enhance data preparation and output to include a passion for innovation