Human Resources Generalist (Wellness)

JOB SUMMARY

Works closely with Benefits Manager and leadership to develop, implement, and evaluate wellness programs and initiatives across the organization with the goal of improving the physical, mental, and emotional health and wellbeing of all Town employees; assists in further development of WELLMP strategy and programs to address employee needs; tracks the effectiveness of programs and makes changes when necessary; advises employees on available health resources; educates employees on specific health and wellness topics; partners with the Employee Relations Committee (ERC) to increase engagement across the organization; creates and maintains a culture of wellness in the workplace; recommends and helps implement changes to benefit programs to ensure alignment with wellness program.

ESSENTIAL JOB FUNCTIONS:

• Develops and executes wellness programs; designs and manages programs focused on nutrition, fitness, stress management, mental health support, work-life balance, and financial wellness;
• Assesses employee needs; conducts surveys and evaluations to identify areas where employees require additional wellness support;
• Collaborates with stakeholders; works with Human Resources, leadership, and other departments to integrate wellness initiatives into existing policies and practices;
• Promotes a positive culture; fosters a workplace environment that prioritizes employee wellbeing and encourages healthy habits;
• Monitors and evaluates effectiveness; tracks key metrics like employee engagement, absenteeism, and productivity to measure the impact of wellness programs;
• Reviews and interprets policies and data for employees with benefit concerns;
• Facilitates new hire orientation; prepares and presents benefits information; guides employees through onboarding and benefits enrollment in HRIS;
• Answers any benefit questions and claim concerns;
• Maintains total wellness programming to reduce health risks, medical costs, and encourage healthy lifestyles (including employee health screenings, wellness seminars and workshops, annual wellness fair, etc.);
• Prepares promotional materials for benefits, wellness, and human resources initiatives;
• Coordinates onsite events, advertising to employees, event setup and cleanup, etc.;
• Tracks and analyzes employee participation in events, screenings, classes, etc.
• Prepares weekly, monthly, and annual reports from benefits administrator; analyzes data; and completes benefits and wellness audits;
• Processes benefit changes due to life-qualifying events;
• Works closely with other departments to integrate wellness into the Town culture;
• Tracks trends and developments in the health and wellness field;
• Monitors compliance with laws and regulations pertaining to employee wellness;
• Participates in benefits planning sessions and assists with annual open enrollments;
• Supports Benefits Manager in administration of the Family Medical Leave program; disperses FMLA packets; coordinates paperwork between employee/department/medical provider(s); sends approval or denial letters; tracks hours used relative to twelve-week allotment; tracks and requests recertification when necessary; tracks extensions when granted;
• Prepares COBRA materials and notifies employees of their rights;
• Performs COBRA administration, which includes tracking and sending COBRA notifications; collects premiums;
• Processes benefit vendor payments; audits information; creates purchase orders; tracks expenses for comparison to the annual budget;
• Ensures budgetary compliance regarding benefits and wellness expenditures;
• Supports Benefits Manager in correspondence to employees and retirees about any changes or updates with their health benefits;
• Conducts training on benefits and wellness topics; assists staff with preparation of training materials and setup;
• Maintains accurate records of employee interactions and follows up as necessary to ensure satisfaction;
• Administers benefits exit interviews;
• Collaborates with Human Resources team to enhance and improve overall employee experience;
• Supports Human Resources Director and team in achievement of Strategic Plan goals and data uploads;
• Performs all duties in the absence of other Human Resources personnel;  
• Additional duties as assigned

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Bachelor's Degree (BA/BS), preferably with course work in Human Resource Management, Business Administration, Public Administration, or a related field;
• Three (3) years of progressively responsible experience in human resources;
• Or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities;
• Prior benefits management experience preferred;
• Preferred Certification in Society for Human Resource Management (SHRM-CP) or Professional Human Resources (PHR).

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of federal, state, and local laws and ordinances governing personnel and employment practices (e.g., Fair Labor Standards Act, Equal Pay Act, Equal Employment Opportunity laws, etc.) pertaining to human resources administration;
• Ability to interpret and apply federal, state, and local laws and ordinances governing personnel and employment practices;
• Ability to use logic and reasoning to understand, analyze, and evaluate complex situations, identify alternate solutions, project consequences of proposed actions, and implement recommendations in support of established goals;
• Ability to demonstrate initiative and preform responsibilities with little direct supervision;
• Ability to learn and effectively use and manage Human Resources Information System (HRIS);
• Ability to adapt to a changing work environment, competing demands, and ability to deal with frequent change, delays, or unexpected events;
• Ability to manage multiple projects and perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability to communicate at a superior level verbally and in writing, including capacity to communicate complex ideas compellingly to a variety of audiences;
• Ability to exercise integrity, ingenuity, and inventiveness in the performance of assigned tasks;
• Ability to establish and maintain effective working relationships with HR team, Town staff and officials, and the general public;
• Ability to operate a computer using Microsoft Office products (Word, Outlook, and Excel) and applicable organizational and human resources software;
• Ability to maintain confidentiality regarding critical and sensitive information, records, and reports;
• Ability to express oneself clearly and concisely orally and in writing, to include public speaking and group training.

To deliver superior performance in a manner that is distinctive and impactful to each person served and that establishes a standard for quality that endures for generations.