Mortgage Servicer I

Tinker Federal Credit Union’s Real Estate Lending department has an immediate opening for a Mortgage Servicer I position! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Mortgage Servicer I, you will be responsible for the following:

• The timely and efficient maintenance of the life cycle of mortgage loans from new loans to loan payoff.
• Maintaining accurate proof of insurance and ensure insurance is paid in a timely manner. 
• Providing monthly reports to management. 
• Responding to member inquires by telephone via phone queue including both inbound and outbound calls. 

Salary Range:

This is a non-exempt position. The starting hourly rate is $23.71/hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule: 

8:00 AM - 5:00 PM Monday-Friday

Education/Experience Requirements:
You must have:

• A high school diploma or general education degree (GED) and two years' accounting or mortgage servicing/processing experience or equivalent combination of education and experience are required.  
• Familiarity with Fannie Mae, FHLB, and USDA is preferred.

Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements. 

Certifications, Licenses, Registrations:

• TFCU University certification required.
• Incumbent Bonding REQUIRED by TFCU's chosen authority. 
• Valid driver's license, maintaining an acceptable Motor Vehicle Record. 

Keys to Success:
In order to be successful as a Mortgage Servicer I, you must possess these qualifications:

• Knowledge of TFCU policies and procedures.
• Knowledge of life cycle of mortgage loans: importing new loans into accounting system, timely payment of real estate insurance, and payment postings.
• Knowledge of real estate practice and real estate law.
• Ability to assist members regarding their Escrow Account.
• Knowledge of loan policies, loan rate structure, and federal lending regulations.
• Knowledge of TFCU teller, accounting, and lending functions and TFCU products. 
• Knowledge of basic accounting principles.
• Ability to provide good organization skills with strong attention to detail.
• Ability to use and maintain basic, fundamental office equipment.