Guest Technician

We are currently seeking a full-time Guest Technician responsible for repair, operation, and maintenance of Space Center Houston’s audio/visual presentation equipment, show PC systems, cabling infrastructure and theater production systems through the direction of the IT Director. Responsibilities and qualifications are shown below:

POSITION RESPONSIBILTIES:

• Maintain operation, repair, and maintenance of audio visual presentation systems including, but not limited to:
  • Cinema Grade Theatre Projection Systems
  • Dimmer Control/Lighting Systems
  • Tram Audio/Video Systems
  • Plaza Audio/Video Systems
  • Telecommunication Systems
  • Digital Media Players
  • Conferencing & Training Equipment
• Maintain operation, repair, and maintenance of SCH’s all guest facing technologies including, but not limited to:
  • Brightsign Programming
  • Gateway POS System
  • Alcorn, McBride V-16 Show Controller Programming
  • Morphis Simulator
  • Building/Exhibit Interactive Kiosks
  • Informational Kiosks

• Operate video editing/streaming hardware and software. Including, but not limited to:
  • Streaming live events to services such as Ustream.
  • Filming live events and speeches to be used as training materials.
  • Editing video at the request of other SCH departments.
• Safely and effectively operate one and two person lifts in excess of 70 feet in the air.
• Precisely and safely navigate one and two person lifts around existing building infrastructure.
• Safely change and handle highly fragile and explosive projector lamps.
• Share in the cross-training of other technicians in technical duties to promote job growth.
• Perform administrative duties including, but not limited to:

• Purchase supplies and equipment for maintenance, repair, or replacement of audio/visual systems, facility, and show systems, and projection systems as deemed necessary by management.
• Pick up parts/equipment locally for emergency repairs or pending needs.
• Support Special Event activities as requested by other SCH departments to ensure safe performance of all equipment while providing an enhanced event experience.
• Implement overall safety and loss prevention procedures for all on-stage and backstage areas.

• Operate as front line technical contact for third party clients including, but not limited to:
  • Supervising technical run-throughs/dress rehearsals
  • Overseeing client equipment operation and integration into our system(s)
  • Adaptation of room/facility technical equipment and/or services to fit   
    client/event needs
  • Coordinating and running audio/video/computer equipment during events
• Other duties as assigned.

POSITION QUALIFICATIONS:

• High school graduate.  Completion of college level courses in computer science, electronics or a related field preferred.
• 2+ years related work experience strongly preferred.
• Work or academic experience with Audio Control Consoles, Lighting Systems, Video Switching, Projection, and Audio/Visual Presentation Set-up.  Experience with video production and editing preferred.  Hands-on studio or booth experience (particularly in a show environment) also preferred.
• Work or academic experience with PC Hardware, PC Software, and Systems Configuration.
• Work or academic experience with Windows, Android and iOS Operating Systems. Experience with Mac OS X is a plus.
• Willingness and aptitude to learn the following: Show Control Programming, Lighting & Dimmer Control Systems, Audio Control Systems, Video Streaming/Production/ Editing Systems, Gateway POS System and SCH operational software.
• Enthusiastic and outgoing personality.
• Must be service oriented with customer guest service skills.
• Ability to communicate with all levels of the organization.
• Must have maturity to work with little or no supervision.
• Must have the ability to work effectively in a team environment.
• Valid Texas Driver’s License and the ability to successfully pass a MVR, drug screen and background check.
• Works well under pressure at times due to time factors.
• Ability to climb ladders, stairways, and negotiate close spaces with a maximum of 18” clearance and regularly lift weight of approximately 35 lbs. alone.
• Ability to kneel, bend and work at floor level as needed.
• Willingness to work flexible hours, nights, weekends, and holidays as needed.