Manager of Crew Engagement & Inclusion

Space Center Houston’s culture is best defined by these three core values:   

1. We are space enthusiasts, who share our excitement and our unyielding pursuit of excellence to instill a passion for space in others.  
2. We are people-driven. We believe in the inclusive, collaborative power of people. 
3. We are champions of curiosity. We nurture inquisitive minds, as curiosity leads to innovation, inspiration, and achievement. 

To propel our culture of inclusion & innovation, we are seeking a full-time Manager of Crew Engagement & Inclusion to join Space Center Houston’s Human Resources Department in January 2025.   

This new role will report to the Director of Human Resources and partner with the Chief HR & Inclusion Officer to accomplish HR’s mission: “Be HeRoes for the CREW, serving as Culture Champions, who achieve Results & build Relationships with Every Employee to create a World-Class Workforce.” 

In this role, the Manager of Crew Engagement & Inclusion maximizes engagement of every Crew Member, designing and delivering training & development strategies, initiatives, and programs that support Space Center Houston’s growth and enhance the organization’s capabilities. 

MAJOR RESPONSIBILITIES: 

• Leads and manages Crew engagement efforts, which includes overseeing the administration of engagement surveys, maintaining a survey vendor relationship, ensuring survey communications, data distribution, action planning, tracking of key action items, and planning Crew engagement events for the organization.
• Promotes a culture of employee engagement and inclusion through opportunities for professional development, working with crew members to ensure that all relationships are properly nurtured and prioritized.
• Recommends and implements strategies that enhance employee engagement and advises Space Center Houston (SCH) leadership on inclusion matters.
• Initiates and manages an advisory council with representation from across Space Center Houston, serving as thought leader & agenda owner.
• Provides leadership in building inclusion competencies and skill-sets across HR and for leaders at all levels, including internal development and awareness programs, workshops, book clubs, and other informal discussions.
• Manages overall training and development strategies, programs, and initiatives for Space Center Houston.
• Monitors progress of SCH’s representation data and develops on-going plans and measures that support the evolution of Inclusion at SCH.
• Builds collaborative relationships and strategic alliances with internal and external individuals, organizations and constituencies that are important to Space Center Houston’s objectives to build a culture of inclusion & innovation. 

POSITION QUALIFICATIONS: 

• Bachelor’s degree or equivalent experience with six or more years of experience working in HR or people-related roles, with emphasis on employee engagement and inclusion.
• Excellent interpersonal and communication skills, with exceptional ability to communicate in writing and verbally across many levels of the organization.
• Ability to deliver complex projects on time and within budgetary guidelines.
• Skills in analyzing data and presenting information and recommendations based on the data.  
• Strong group facilitation skills.
• Motivated self-starter who works well with a team and also independently.
• Ability to respond adeptly to changing priorities, and to juggle and prioritize simultaneous assignments in a fast-paced environment.
• A strong ethic of service and desire to be a part of a fun, hard-working team.
• Ability to maintain a high level of confidentiality.
• Strong organizational skills and ability to manage multiple priorities with evidence of success in delivering clear outcomes to agreed timeframes, deadlines and budgets. 

Salary: $75,000 - $90,000 commensurate with experience