Program Assistant - URM

Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.

About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.

MISSION IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.This position is part of the Unaccompanied Refugee Minor Foster Care program (URM) which works to resettle youth ages 15 to 18 in licensed foster families or group homes. The Program Assistant provides administrative support to the Unaccompanied Refugee Minor Program, with focus on maintaining medical and educational records of program youth as well as program policies and documentation.

RESPONSIBILITIES:

• Maintain foster care client records including filing, data entry, printing records from database and organizing files
• Develop knowledge and understanding of medical records requests and maintenance
  routinely request health records from service providers
• Track health/education records, medical logs and reports to ensure program database and client files meet licensing requirements
• Create monthly newsletter
• Maintain fiscal tracking records
• Maintain appropriate program social media postings
• Assist with other administrative duties within the program in collaboration with Program Supervisor
• Provide support to and coordination of program special events
• Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations served
• Model and encourage direct, professional communications among staff members and facilitate development of a positive staff support network
• Transport clients to medical and other appointments as needed
  
  

 QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must pass criminal history background check

• 21 years of age or older

• Ability to transport self and clients

• Must have well-developed communication skills, both written and verbal
• Must be able to multitask, set priorities and work well in a team
• Good organizational skills and attention to detail
• Must be able to work in a multicultural setting
• Requires strict adherence of HIPAA standards in the office workspace to ensure confidentiality
  
  

EDUCATION and/or EXPERIENCE: High school diploma or equivalent plus four years related experience or Associate Degree plus two years related experience required.  Client record management experience desired.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have current Washington State driver’s license and auto insurance, as well as access to reliable transportation.  Must have or be willing to obtain CPR and First Aid certification, which must be maintained throughout length of employment.

THE PERKS:  We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance.  Vacation includes up to 2 weeks in the first year.  Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year.  A 403(b) Retirement plan, with employer matching after meeting eligibility requirements.  Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.

We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team.  Only those selected for an interview will be contacted.

LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.