Community Outreach Coordinator (Multilingual)
Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.
About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.
THE ROLE: We are looking for a bilingual training coordinator to provide cultural orientation and community engagement services for ORR eligible clients in the Greater Puget Sound area.
ESSENTIAL DUTIES:
- Develop and plan content for cultural engagement trainings
- Coordinate “Learning from Experience” workshops to help assimilate clients to life in the United States.
- Develop and sustain relationships with outside stakeholders for appropriate engagement opportunities.
- Collaborate and strengthen relationships with community partners and agencies.
- Implement administrative practices that ensure quality, accurate, confidential participant record keeping, and safe service delivery.
- Coordinate quarterly “Know your Rights” orientations
- Research, compile accurate and traceable data, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies in a timely manner.
- Plan and execute cultural exposure events every 6 months
- Promote relationship-building within LCSNW. Participate and partner with other LCSNW programs in support of cross-program dialogues that promote strategic planning across areas of service.
- Maintain positive relationships with external partners, stakeholders and other community organizations for enhanced services and advocacy.
- Responsible for representing program at partner community meetings on a regular basis.
- Provide individual and group case consultation, i.e. orientations, cultural integration and etc. as and if needed.
- Assume other tasks as delegated by the Program Manager and/or Director.
- Fluent in English, bilingual preferred.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree or equivalent work experience in relevant field
- Minimum of 2 year working in a social service role
- Minimum of 2 year working with refugee populations
- Must have respectful, open, unbiased, accepting attitude toward clients and their families
- Knowledge of, and ability to work with social service agencies and other agencies regarding referrals and treatment continuity
- Excellent communication skills, both verbal and written to include basic computer skills
- Ability to work independently and cooperatively as a team member
- Ability to be very organized regarding paperwork, be detailed oriented, and have ability to effectively prioritize work responsibilities
- Must be able to work well under pressure in a multicultural setting
- Requires strict adherence of HIPAA standards in the office workspace to ensure confidentiality
CERTIFICATES, LICENSES, REGISTRATIONS: Frequent travel throughout Puget Sound area. Requires a valid Washington State Driver’s License and auto insurance.
THE PERKS: We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year. Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.
We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team. Only those selected for an interview will be contacted.
LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.
Other details
- Job Family LCS Multilingual
- Pay Type Hourly
- Min Hiring Rate $21.63
- Max Hiring Rate $32.45
- LCSNW Seatac Main, 4040 S. 188th Street, SeaTac, Washington, United States of America