Programs & Office Assistant II - Railroad Museum PT

Ready to Start Your Career with the City of Temple?

Summary
Under general supervision, this position provides administrative support to Museum Director and department staff. Responsible for coordinating and supporting educational programs and tours. Coordinates museum volunteer programs.  Adheres to assigned schedule which may include nights and/or weekends.

Essential Duties and Responsibilities

• Creates a positive visitor experience for guests through every aspect of their interactions in the Museum
• Greets and interacts with Museum guest and school age groups, answer routine questions, and leads tours
• Promotes, schedules, and coordinates museum tours; organizes and outlines tour components, schedules volunteers to assist as needed
• Coordinates education program to include scheduling career days, Education/Family Days, Traveling Trunks, Book Clubs, and other ticketed educational programs
• Completes program planning worksheet and submits marketing material requests within established deadlines
• Promotes the volunteer program to increase volunteer recruitment and engagement, coordinates volunteer training and appreciation event
• Maintains and updates records and correspondence for volunteer program and customer contact list
• Serves as back-up to Museum Assistant and assists with gift shop operations; collects payments
• Provides administrative support for museum staff; prepares reports
• Learns and be knowledgeable about history of railroad; leads school tours and gallery guide
• Participates in idea development, research, and implementation of educational programming
• Participates in the event setup and breakdown process; returns event supplies to storage location
• Follows City policies, procedures, and safety guidelines
• Perform other duties as assigned

Minimum Qualifications

• High School diploma or equivalent
• One (1) year of related experience working in professional office environment 

Preferred Qualifications 

• One (1) year of experience working in education or a museum
• Bilingual in English and Spanish 
• Proficiency in Microsoft Office