Account Manager

Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.

JOB SUMMARY:

The Account Manager is responsible for enrolling members who are interested in our plan.  The Account Manager will also be responsible for generating leads, qualifying and educating prospects/accounts on the plan.  They should be able to identify viable prospects and be able to establish relationships with Licensed Home Care Services Agencies 

PRIMARY RESPONSIBILITIES: 

• Maintain appointments, develop community marketing sites, establish relationship with community-based organizations, participate in health-related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins.
• Function as a liaison between departments to help identify and capture prospect’s problems or concerns.
• Obtains feedback from referral sources and prospective enrollees.
• Process qualified referrals for Medicaid-eligible individuals needing Managed Long-Term Care
• Accurately communicates the benefits of CPHL Managed Long Term Care Plan to eligible beneficiaries and their families in accordance with all applicable rules and regulations.
• Educate referral sources, community organizations, and consumers about MLTCP services
• Maintain account relationships by handling any inquiries requests and/or concerns
• Complete administrative duties and/or paperwork by organizing their daily activity reports, referral log, expense reports and answering emails and phone calls.
• Stimulates word-of-mouth referrals from participants, prospects and their families.
• Utilize automated tools to perform individual enrollment duties. 

EDUCATION AND EXPERIENCE:

Education

Required:  

Preferred: Bachelor Degree     

Type of Experience                                          

Required:  

• 2 years of work experience in a LHCSA
• A proven track record of success at achieving and surpassing sales goals
• Minimum of 2+ years of related sales experience
• Driver’s License and automobile.
• Excellent interpersonal and presentation skills and the ability to work independently.
• Excellent organizational and communication skills, both verbal and written.
• Ability to develop strong relationships and influences in the community.
• Ability to input and update data in database system.
• Works independently and produces Self-Generated leads
• Ability to multi-task

Preferred:  

Specific Technical Skills

Preferred:   

Certifications/Licensure:

Required:    

• Driver’s License and access to vehicle       

Knowledge and Skills:
 

Preferred:

Work Environment

This is a field-based position. Willingness to travel throughout the greater New York City metropolitan region via passenger car. Uses standard office equipment such as computers, phones, and photocopiers. 

Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.