Representative, Inside Sales

11600B - Representative, Inside Sales

SUMMARY: BakeMark USA is the leading national bakery ingredients and product distributor in the nation. It is the responsibility of the Inside Sales Representatives (ISR) to grow sales of the company products and services utilizing the approach, strategies, and tactics prescribed by the Company. The ISR will be a sustaining resource to the customer’s business by effective communication of BakeMark USA’s total product and service offerings. The ISR is responsible for the customers’ every day supply needs including covering vacation relief, search and prospect all avenues to source and close qualified leads. Working as a part of the sales force and supporting the territory alignment’s success, ISR will be running reports and analysis to actionize the initiatives, goals and drive sales. ISR are to generate new customers and grow market share, sales planning, and ensuring customer satisfaction in all areas of the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the growth and achieving established budgets.
• Responsible for the execution of BakeMark USA’s strategy of achieving and maintaining the dominant market share position in the baking industry by taking steps necessary to identify and obtain orders for 100% of supply needs of the customers.
• Act as an extension of the outside sales force to proactively grow ingredient and product sales.
• Responsible to support the territory alignment by executing of the Company’s initiatives, to promote BakeMark’s core business - self-manufactured products, exclusives brands, gourmet ingredient program, and promotions.
• Responsible for establishing new accounts by compiling lists of prospective customers for the use of sales leads based on information from newspapers, business directories, internet, networking, and other sources.
• Qualifying new customer leads by performing continual searches for new customer prospecting and penetrating line items in existing accounts.
• Responsible to cover vacation relief by visiting, calling, and taking orders in the same schedule and manner to which our customers have become accustomed.
• The ISR role will develop into an Outside Sales Representative, in the field, and will be eligible for commission, bonus, and compensation plans which will be explained in the transition memo.
• The ISR experience, training, and skills acquired performing their duties will position them to become an outside sales representative in the field.
• ISR will attend sales training, demonstrations, shows, conventions, and meeting which pertain to BakeMark and supporting sales as directed by manager. Page 2 of 3 inside sales job description 10-21-11 revised 2 16 2021
• Requirement to complete all training, BakeMark University, BakeMark Rookie training, and study all literature available on BakeMark USA website as directed by manager.
• Responsible for running, managing, and analyzing daily, weekly, and period reports to monitor accountability, relevance, and measurability.
• Other duties as may be assigned from time to time.

SUPERVISORY RESPONSIBILITY: Direct sales support in sales representative territory to maximize opportunity for the company.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: One year certificate from college or technical school; two years of hands-on bakery experience; two years of prior route sales experience, or equivalent combination of education and experience. Prior Baking Industry experience highly desirable.

LANGUAGE SKILLS: Excellent written and verbal communication skills. Ability to write routine reports and correspondence. Ability to speak effectively before groups.

MATHEMATICALSKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compare rate, ratios, percent, to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out instruction furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS: Basic computer skills including Word, Excel, email and internet.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have, and maintain, a valid driver’s license issued by the State where the Branch is located or for remote reps within the primary territory. Must have current auto insurance.

OTHER QUALIFICATIONS: Must have access to email on a daily basis. Must have dependable transportation. Must have telephone service.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an Page 3 of 3 inside sales job description 10-21-11 revised 2 16 2021 employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to sit and stand. Some of the workday may be driving an automobile, with frequent stops that require the employee to get in and out of the vehicle. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee must be able to stand, walk, reach with hands and arms, and talk or hear continuously for 8 or more hours at time. The employee must be able to use hand to finger

WORK ENVIRONMENT: The work environment characteristics descried here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to pertain the essential functions. The employee will work both inside and outside of building, and is occasionally exposed to moving mechanical parts. Must taste, touch, and smell finished bakery products and related ingredients. Must be able to travel in a local territory when necessary. Frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate 

BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.

BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age  or any other basis prohibited by law.