Associate, Medicare Appeal Coordinator

At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for an Associate, Medicare Appeal Coordinator to join #TeamMVP. If you have a passion for empowering patients, improving the system and collaboration this is the opportunity for you. 

What’s in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York

Qualifications you’ll bring: 

• High school diploma or equivalent required; associate or bachelor’s degree preferred and previous experience in healthcare administration or a related field is highly desirable.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Exceptional customer service skills and ability to handle difficult situations with empathy and professionalism.
• Strong organizational and time management skills.

• Curiosity to foster innovation and pave the way for growth 

• Humility to play as a team 

• Commitment to being the difference for our customers in every interaction 

Your key responsibilities:  

• Coordinate and manage Medicare appeals, including reviewing and processing appeals within specified timeframes.
• Ensure compliance with Medicare regulations and guidelines throughout the appeals process.
• Collaborate with internal teams and external stakeholders to gather necessary documentation and information for appeals.
• Maintain accurate and up-to-date records of appeals, including documentation of all communication and actions taken.
• Provide timely and accurate updates to clients regarding the status of their appeals.
• Assist clients in understanding the appeals process and provide guidance on next steps.
• Handle customer inquiries and resolve issues related to Medicare appeals in a professional and efficient manner.
• Identify opportunities for process improvement and contribute to the development and implementation of best practices.
• Stay updated on changes in Medicare regulations and guidelines to ensure compliance and provide accurate information to clients.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. 

Where you’ll be: 

Virtual in NYS

Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates. 
 
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
 
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
 

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com.