Field Service Supervisor

Mustang Cat - El Campo, 3766 North Mechanic, El Campo, Texas, United States of America Req #1312
Monday, October 21, 2024

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We are hiring a Field Machinery Service Supervisor to manage, supervise, and perform day-to-day operations of the Field Machinery Service Department in El Campo, Texas. We are looking for a Servant Leader that prioritizes communication, collaboration, and persistence! This role is essential to delivering high-quality customer service in a fast-paced environment. We've been Building Texas... Powering the World since 1952! Join the Mustang family!


Field Machinery Service Supervisor Benefits:

  • Great Work-Life Balance
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability
  • Full-Time Benefits to include: Medical, Dental, Vision
  • 401(k) Employer Matching
  • Paid Vacation, Sick Time, Holidays

Field Service Supervisor Responsibilities:

  • Supervise machine and engine repairs and service in the field
  • Schedule service technicians to expedite repairs
  • Act as in-house Technical Communicator for field service technicians, parts, and customers
  • Coordinate parts orders and component repairs
  • Monitor field service expenses and service technician overtime
  • Address customer complaints and concerns
  • Ensure all invoices are collected on time
  • Open, edit, review, and invoice work orders
  • Represent Mustang Cat in a professional manner in and away from the office

Field Service Supervisor Position Requirements:

  • Bachelor's degree in Ag Systems Management, Business, mechanical, or other related field or tenured work experience in the field
  • Strong Computer skills
  • Positive, outgoing personality with the ability to maintain good working relationships
  • Ability to think on your feet, manage multiple tasks, and work efficiently in a fast-paced environment
  • A basic understanding of engines (gas and diesel), hydraulic systems, transmissions, A/C, air and hydraulic brake systems, and planetary gear assemblies

Strongly Preferred Experience:

  • 2 years experience in a supervisory role
  • Knowledge of Cat Systems

#mustangcareers

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat!

EOE/Minorities/Females/Vet/Disability 

Other details

  • Pay Type Salary
  • Min Hiring Rate $69,000.00
Location on Google Maps
  • Mustang Cat - El Campo, 3766 North Mechanic, El Campo, Texas, United States of America