Plastic Surgery- Certified Coding Specialist-PT

Policy Name

Coder Job Description and Responsibilities

Department

Plastic Surgery

Effective Date

Last Revision

Policy Owner

Clinic  Manager

Job Title

Plastic Surgery Coder

Job Description

To provide billing and coding support for Plastic Surgery or clinic-wide, when requested.  Coders must adhere to all policies and procedures of MMC and meet the needs of patient in a teamwork approach.

Working Conditions

Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients.  Interactions with others in constant and interruptive.  There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice.  Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur.  Also, occasional stress from multiple responsibilities. 

Job Responsibilities

• Represent MMC in a courteous and professional manner
• Greet guests and incoming calls in a polite, prompt, and helpful manner
• Take accurate messages/information which includes all required information
• Be at your workstation on time and prepared to start the day
• Email communication is utilized in this department for important messages and updates.  Staff members are expected to read emails frequently.
• Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
• Provide prompt, efficient, and accurate patient service
• Maintain current CPT and ICD coding rules/regulations and post charges accurately and efficiently
• Maintain knowledge of current International Classification of Diseases (ICD-10) coding and apply correctly to patient visits as instructed by provider. 
• Manage reports to see that claims are sent out accurately and timely.
• Work with medical staff to resolve coding issues and associated problems. 
• Assist at the front desk when needed.
• Attend any meeting related to job as requested by Office Manager or Physicians.
• Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
• Keep clinic and work area clean and sanitized
• Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures
• With instruction, perform other duties as required or assigned

Required Skills

• Excellent customer service skills
• Strong skills in communicating effectively with co-workers, providers, and patients
• Ability to conduct daily functions in an appropriate, professional, and compassionate manner
• Ability to manage/prioritize multiple tasks in an efficient and timely manner
• Ability to follow detailed instructions.
• Teamwork attitude
• Flexibility to respond to changing demands
• Ability to react calmly and competently in stressful situations
• Effectively utilize computer systems and programs that are necessary to complete daily tasks
• Appropriate assessment and assistance techniques

Education/Experience Requirements

-High school diploma or GED required. 

-Experience preferred but not required. 

MMC Vision, Mission, and Values

Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.

Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.

Our values guide our actions as we strive to carry out our mission.

• A progressive approach to advances in medicine and changes in the health care delivery system
• Responsive to patient and community needs
• Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
• Professional, ethical and socially responsible
• Team-oriented management and leadership
• A positive, open and responsive work setting