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  • Stamford, CT, USA
    Posted Monday, July 7, 2025
    Chef De Cuisine- Marriott Stamford Hotel & Spa Job Description Job Category – Food & BeverageLocation 243, Tresser Boulevard, Stamford, CT 06901 Schedule Full-TimeRelocation - NoPosition Type Management   Additional Information: This hotel is owned and operated by MJ Hotels; Danbury CT. The franchisee is a separate company and a separate employer from Marriott International, Inc   JOB SUMMARY The Chef De Cuisine is responsible for Plan, preps, set up and provides quality service in all areas of restaurant production to include, but not limited to all menu items supplied by outlet kitchen.  Displays and presentations of all items designated by the Chef for service.  To ensure all mise-en- place is completed to satisfaction of set standards.  To ensure each employee will be able to follow established recipe and plating guide provided, to exact specification. Maintain and contribute to a positive work environment    CORE WORK ACTIVITIES   Ability to work all stations on line Ability to perform job functions with attention to detail, speed and accuracy. Ability to prioritize, organize, delegate work and follow through with  assigned tasks Ability to be a clear thinker, remain calm and resolve problems using good judgement.             Ability to handle multiple tasks at one time while maintaining a high level of professionalism. Ability to work well with others in a team environment. Contribute to the growth and success of the team. Ability to direct performance of kitchen staff and follow up with corrections where needed Ability to motivate kitchen staff and maintain a cohesive team Ability to use all senses to ensure quality standards are met Ability to maintain a clean, neat and organized work environment Ability to follow recipes, to increase or decrease recipe as needed. Good knife skills Can season food properly Can properly follow all processes that are in place Can communicate with all internal customers efficiently. {stewarding, service staff} Maintain and strictly abide by state sanitation/health regulations Can organize and set up workstation fast and efficiently. Rotate, label and date all food on station and in walk in cooler Ability to work in a fast paced, intense work environment. Coordinates scheduling if necessary Ensure all guest special requests are met Ensure to give clear instructions and directives to colleagues to maximize production and work flow Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions To assist the Executive Chef with his daily tasks Monitor work hours and overtime to ensure proper cost control Discipline employee as well improve morale when required Maintain 2-way communication with superiors and associates. Establishes and enforces nutrition and sanitation standards for Kitchen Keep cooks line well stocked with food, plates and utensils. Insure proper food portions are being used as per standards. Neatly arrange all food on plates according to the menu standards. Keep the kitchen as clean as possible at all times. Area should be completely cleaned at the end of each shift. Insure proper sanitation procedures are being observed at all times. Ability to lift 50lbs.    Managing Financial Goals   Food cost of the outlets & Budget of the Main Kitchen outlet  Managing the Guest Experience • Responds to and handles guest problems and complaints. • Stays visible in the culinary operation and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.    Direct Reports:  All Cooks / Dishwashers   As Chef De Cuisine, you will:   Deliver the People Connection – You have a record of accomplishment for being organized and have the ability to deliver clean & well-maintained rooms for our guests to sleep in. You have a great eye for detail and know what it takes to deliver the perfect room that fits within company and hotel brand standards. Deliver the Promise – You are empowered to aid guests if they need assistance and work with the hotel team to deliver memorable stays. You are part of a Team – At Meyer Jabara you are part of an amazing flock! You will form part of our Housekeeping department and work with your peers to create connections, handle all functions that will be required in your role   CANDIDATE PROFILE   Education and Experience • High School Diploma in Catering Operation. Requirements: In-depth skills and knowledge of all kitchen operations Possess strong leadership, communication, organization and relationship skills Experience with training, basic financial management and customer service Proficient in general computer knowledge A true desire to exceed guest expectations in a fast paced customer service environment Capable of producing a consistent product in a timely manner Strong training and communication skills Culinary education and/or on the job training, independent restaurant experience is preferred The salary range for this position is $75.000- $80,000 annually.  
    Req# 1754
  • Stamford, CT, USA
    Posted Monday, July 7, 2025
    Security Officer- Marriott Stamford Hotel & Spa Job Description Job Category – Security & Loss PreventionLocation 243, Tresser Boulevard, Stamford, CT 06901 Schedule - FTPosition Type - Hourly   Additional Information: This hotel is owned and operated by MJ Hotels; Danbury CT. The franchisee is a separate company and a separate employer from Marriott International, Inc   CORE WORK ACTIVITIES   Monitor and patrol the hotel premises to ensure safety and security. - Conduct routine inspections of all areas, including guest rooms, public spaces, and back-of-house operations. - Investigate and document incidents of theft, disputes, and emergencies. - Collaborate with local law enforcement and emergency personnel when necessary. - Assist guests and employees with safety-related inquiries and concerns. - Maintain logs of security activities and submit reports as required. - Enforce hotel policies, procedures, and regulations consistently. - Provide first aid and CPR when needed, ensuring guest and employee well-being. - Participate in training sessions and drills related to emergency procedures. - Work closely with hotel management to implement loss prevention strategies. - Respond to guest inquiries and requests and resolve guest issues in timely manner.   Qualifications: - Previous experience in security, loss prevention, military, Law Enforcement or a related field. - High school diploma or equivalent.  - Valid State of CT Guard Card  - Strong interpersonal and communication skills. - Ability to remain calm and composed in emergency situations. - Proficient in using security equipment, including surveillance systems. - Basic computer skills for report writing and documentation. - Must possess a valid security officer license in the respective state. - Availability to work flexible hours, including nights, weekends, and holidays as needed.  - Honest and trustworthy with a strong sense of integrity. - Detail-oriented with effective problem-solving skills. - Ability to work independently and as part of a team. - Highly observant and proactive in identifying potential security issues.  Working Conditions: - This position may require standing or walking for extended periods. - May involve dealing with challenging situations and individuals in a professional manner. ­- Available to work flexible schedule ( AM, PM and Shifts ) -Available to work weekends and holidays - Salary range for this position - $ 19.00- $20.00 per
    Req# 1756
  • Multiple Locations
    Posted Wednesday, July 2, 2025
    Job Title:         At Your Service Agent Department: Front Office Reports to:     Guest Relations Manager / Director of Front Office   Do you have the J Quality?  https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be   Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com   Part-Time Shift Available Friday 5pm-10pm  Saturday & Sunday- 9am-5pm   Position Summary: To ensure friendly, hospitable and efficient service to guests on the telephone and in the PBX/guest service center, at all times, in all applicable languages. Be able to understand and satisfy all customer requests. Be able to handle messages, faxes, packages and PC services professionally and without failure.   Essential Functions: Attendance as scheduled is required. Answer all incoming calls within two rings. Answer the phone with the agreed speech. Use the customer's name whenever possible. Before transferring a call, explain to the customer that you will transfer to the requested phone and await the customer's reply before transferring a call. Use appropriate farewell greeting. Prepare the wake-up list accurately. The list has to contain the name, room number, wakeup time and language. Understand how to program wake-up calls in the system. Make sure that you use an accurate rooming list for group wake-up calls. Keep the office clean at all times and make sure that enough supplies are available. Update the visual board daily and be informed about memos and daily operation. Understand how to operate the music system. Be familiar with all SOPs and LSOPs. Know how to charge and credit conforming to cash handling procedures. Be completely familiar with all emergency procedures and the fire system. Update and maintain the Guest Response System. Each associate is expected to carry out all reasonable requests by management. Inform your supervisor in case of complaints and other challenges. Wear proper and clean uniforms at all times. Assist and explain All PC features to guests. Send faxes and telexes, provide photocopy services. Know how to type. Know how to maintain all technical equipment. Be able to translate. Charge guests immediately according to LSOPs. Use blind drop procedure when depositing money. Attend departmental meeting. Food and Beverage knowledge Be able to use sales dialogue in selling the Room Service menu, beverage and wines. Know culinary terminology. Know the Gold Standard Brands. Be able to use the Room Service Use records. Take all Room Service Orders as outlined in the New Hire Guide. Have full knowledge of Micros and all functions. Must be able to maintain confidentiality of information. Experience: Previous customer service experience recommended, previous hotel experience preferred   Skills: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Computer literate, have a professional yet friendly telephone manner and good customer service skills. Candidates should have the confidence to make decisions, and a strong ability to concentrate and work under pressure and to handle multiple tasks at the same time.   Physical Job Requirements: Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. Perform other reasonable job duties as requested by Supervisors   Environment: Agents work indoors, in the back office.   Equipment: Agents use computers: Guestware, PMS, email, Word, Excel, Power point; printers: scan, fax, and copy; phones: main line and Nextel   Providence Marriott Downtown ◈ 354 Rooms One Orms Street, Providence, Rhode Island, 02904, USA Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com  
    Req# 1357
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Job Title:         Line Cook Department:  Culinary Reports to:     Executive Chef   Do you have the J Quality? https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be   Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com     Department: Kitchen/Food and Beverage Reports to:  Lead Line Cook, Restaurant Sous Chef, Banquet Sous Chef, Executive Chef   Position Summary: •         Responsible for learning and demonstrating proficiency and consistency of food production for a particular station.  To maintain and improve the standards of quality in every aspect of preparation.   Essential Functions: •         Attendance as scheduled is required. •         Understands production/ prep scheduling, creates and/or follows production charts •         Strategic prep production to incur minimal waste •         Demonstrates safe food handling procedures (labeling, dating, rotating) •         Uses time productively, organized and combines trips, well planned •         Knows how to safely operate and clean all kitchen equipment (where applicable) •         Completes daily checklists and inspection logs •         Maintains a sanitary and organized work station •         Complies with portion sizes, quality standards, garnish, as trained and educates others to enforce same standards •         Makes effective thoughtful decisions and accepts responsibility for them •         Creative problem solver, uses team work, empowerment and the Journey principles •         Complies with all handbook standards •         Demonstrates a “whatever it takes” behavior to please guests •         Absolute commitment to improve Guest Satisfaction Scores •         Attends and successfully completes “Great Food, Safe Food” training manual •         Regularly reports all needed maintenance projects •         Checks with supervisor prior to departure •         Neat appearance with proper clean uniform, wearing both a hat or hair net and work shoes   Experience: •         Education High School Diploma or equivalent •         Minimum 3 months cooking experience at a restaurant or hotel   Skills: •         Computer literacy, hospitality skills, ability to multi task, language proficiency, strong organizational skills, ability to work under high levels of stress, mental and physical.  Knife skills beneficial, food safety certified and hospitality skills a plus   Physical Job Requirements: •         Bending, lifting (up to 50 pounds), standing, heat, stairs, walking, heavy equipment, etc •         Continual standing (except for break period) •         Continuous motion •         Working with extreme temperatures (freezer, direct heat)   Environment: •         Hearing: must be able to hear server requests •         Vision: must be able to check food for accuracy and wholesomeness •         Speech: must be able to communicate to servers and management any situations that require attention •         Literacy: must be able to read tickets   Equipment: •         Slicer, grill, oven range, convection oven, fryer, griddle, broiler,  “pizza hut”, heat lamp, buffalo chopper, blender, food processor, stick blender, micros printer, knives, steam table, refrigeration units, mandolin, spiral slicer     
    Req# 1356
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Job Title: Food Runner Location: Providence Marriott Downtown Department: Aqua/Bluefin Grille/Room Service  Reports to: Restaurant Manager/Food and Beverage Director     Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com     Position Summary: Ensure the cleanliness and proper materials are on hand, in order to facilitate an outstanding guest experience.   Essential Functions:    Greet guests upon arrival and make them feel welcome.   Assist servers and bartenders in running food, and supplies. Clean, clear and run glassware and materials as needed. Restocking and running bar supplies to bartenders as needed. Properly bring soiled dish and silverware to the dish line. Clean and re-stock all service items and complete side-work checklists.   Commitment to improved Guest Satisfaction Scores.    Attendance as scheduled is required.   Other functions: Assist in table service.   Assist in seating and greeting the guest.   Answering the Aqua/Restaurant phone as needed.   Minimum position requirement: Ability to read and write and speak in English (High School Diploma).   Experience: One year of related experience preferred, but not required.     Skills: Effective and clear communication skills.  Professional and friendly hospitality skills.  Practice food safe handling procedures.  Able to multi-task and organize multiple thoughts, and tasks within the same given time.  Knowledge of wines and alcoholic beverages.  TIPs certification or other alcohol ServSafe certification is required.  Ability to work with the Micro’s computer system.             Physical Job Requirements: Bending and lifting food trays of up to 40 lbs.   Able to carry fully stocked beverage trays and cold and hot food items.   Continually moving at a fast pace.   Continuous standing for the full shift.   Able to climb stairs.   Environment: Hearing: Must be able to take guest orders and hear guest requests.  Vision: Must be able to check for food accuracy and be able to assess guest body language or expressions.  Speech: Must be able to explain food items and specials.  Literacy: Must be able to write and communicate orders.   Equipment: Toaster, espresso machine, coffee machine, blender, Micros computer terminal, heat lamp, mop / bucket, cleaning chemicals, dustpan and broom.                   I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed above. Furthermore, I understand that this is not to be construed as an employment contract, nor does this job description necessarily include all the essential functions of the position. The hotel reserves the right to modify, add or remove elements from this job description at any time.           Providence Marriott Downtown ◈ 354 Rooms One Orms Street, Providence, Rhode Island, 02904, USA Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com                                N.B. Must be authorized to work in the United States of America.  
    Req# 1230
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Job Title: Bartender/Restaurant Server  Location: Providence Marriott Downtown Department: Bluefin Grille Reports to: Restaurant Manager     Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com     Position Summary: Full Time Position. Must be able to work a mix of AM and PM Shifts. Must have knowledge in both bartending and serving. To effectively promote and sell the Bluefin beverages and menu and provide an outstanding service experience for our guests.  Benefits:  GREAT hotel discounts for friends, family and yourself! Benefits Includes: 401K, Paid time off, Sick time, Dental and Medical Insurance, Voluntary Life Insurance    Essential Functions:  Greet guests upon arrival and make them feel welcome.   Accurately take all food and beverage orders.   Speak in front of groups. (I.e. describing specials.)   Answer all questions about cooking methods, menu items, specials and prices of all menu items.    Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion.   Prepare the guest check accurately and present it to the guest following standard handling procedures.     Collect payment form the guest and make accurate change as necessary.   Clean, clear, and re-set all service items and complete side-work checklists.   Clean and re-stock all service items and complete side-work checklists.    Assist in seating and greeting the guest also answering Bluefin telephone as needed.    Absolute commitment to improved Guest Satisfaction Scores.    Attendance as scheduled is required. Experience: One year server experience in a high volume or fine dining restaurant or dining facility.   Skills: Effective and clear communication skills   Professional and friendly hospitality skills   Practice food safe handling procedures   Knowledge of wines and alcoholic beverages   TIPS trainable   Ability to work with the Micro’s computer system   Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time   Environment: Hearing: Must be able to take guest orders and hear guest requests   Vision: Must be able to check for food accuracy and be able to assess guest body language or expressions.   Speech: Must be able to explain food items and specials.   Literacy: Must be able to write and communicate orders.   Equipment: Toaster, espresso machine, coffee machine, blender, Micros computer terminal, heat lamp, mop / bucket, cleaning chemicals, dustpan / broom   Physical Requirements:  Bending and lifting food trays of up to 40lbs, continually moving at a fast pace, continuous standing for the full shift, able to climb stairs, able to carry hot and cold food items.       I have read the job description above and understand the requirements. I have the ability to perform all of the functions listed above. Furthermore, I understand that this is not to be construed as an employment contract, nor does this job description necessarily include all the essential functions of the position. The hotel reserves the right to modify, add or remove elements from this job description at any time.           Providence Marriott Downtown ◈ 354 Rooms One Orms Street, Providence, Rhode Island, 02904, USA Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com    N.B. Must be authorized to work in the United States of America.  
    Req# 992
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Providence Marriott Downtown Job Description Job Title: Banquet Server Department: Banquets Reports to: Director of Banquet  Position Summary: · Provides guests in the catering department with the highest standards of food and beverage service on all functions. In so, doing, it is expected that all efforts be directed toward guest satisfaction, the achievement/maintenance at division standards, and profit maximization. Essential Functions: · Attendance, as scheduled, is required. · Adhering to all division and local standard policies and procedures. · Performing all guest contact activities in a cordial, efficient, and professional manner at all times maintaining a commitment to guest satisfaction. · Maintaining a cooperative, team-like attitude in working with supervisors and fellow associates (both within the department and in other hotel departments), to help achieve our common goals of maximizing guest satisfaction and profit margins. · Maintaining a positive attitude toward the hotel and the job being performed. · Reporting to work on time (as scheduled) and in proper uniform/attire. · Punch and/or sign in, ready to work, and immediately check for work assignment. · Complete any assigned work duties. · Attend pre-function briefing. · Be able to read a BEO and know how to complete a setup and “mise en place” based on the Information contained therein. · Set tables in your assigned area correctly and uniformly using clean, pressed linen without rips, stains, or tears, clean unspotted, silverware, clean china with no chips or cracks, clean unspotted glassware. Table complements · Salt, pepper, sugar, breadbaskets, etc. should be clean and filled properly. · Assist captain in setting up buffet and other special food services tables/stations. · Set up, service, and break down assigned functions in a safe, accident-free manner. All servers must be TIP Certified. Service: o Know the menu for each function served and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served. o Follow timing procedures for setting each course. o Greet and serve guests, following guidelines for Aggressive Hospitality and all other details of our policies and procedures regarding the service of food and beverage. o Acknowledge and respond to all guest requests, bringing them to the attention of or turning them over to the captain or Catering Service/Banquet Manager. o Keep the station neat and clean during service. Constantly patrol assigned station, refilling water and coffee, removing service items and condiments per established o policies and procedures. o Know the use of “suggestive selling” techniques when possible selling a la carte wine, Mixed drinks, after-dinner cordials, coffee, etc. o Follow all guest check and money handling procedures when serving a la carte beverage orders o Always notify the captain or Catering Service/Banquet manager before leaving the floor or Banquet service area. Break Down/Clean Up: o Use properly in-room clearing and aisle tray breakdown procedures. o Return all reusable table complements and condiments to be cleaned and refilled. o Return all food to the kitchen o Retain all service equipment in the banquet area for cleaning and proper storage. o Complete any assigned side work, such as refilling condiments, sorting linen, cleaning/ storing servicing equipment etc. o Assist the captain in breaking down buffet or other special food service tables and equipment. o Clean and replace tray stands in the proper storage area. o Return clean serving equipment to the proper storage area. o Help keep all banquet aisle and storage areas clean and organized. o Inform management of any lost or damaged equipment, linen, etc. o Check with the captain or manager before leaving. o Sign or punch out. Additional Service: o Set up, serve and/or break down coffee breaks, receptions, other special functions, as assigned and following standard policies and procedures. o Set up, tend and break down banquet bars, as assigned and according to standard policies and procedures. Other Functions: · Attend department meetings, as scheduled. · Follow clean as your policy in all work performed. · Comply with all local/division energy conservation and accident/loss prevention guidelines. · Maintain a good record of attendance – Follow procedures for notifying management, if unable to work. · Present a neat, polished appearance to our guests by following established grooming and uniform standards. Experience: · No experience necessary but one-year banquet/ restaurant/ catering experience is preferred Skills: · Effective and clear communication skills · Professional and friendly hospitality skills · Practice food safe handling procedures · Knowledge of wines and alcoholic beverages · TIPS certification · Able to multi–task and organize multiple orders, thoughts, and tasks within the same given time. Physical Job Requirements: · Bending and lifting food/ glass trays of up to 50 lbs · Being able to push or pull over 50 lbs · Continually moving at a fast pace · Continuous standing for the full shift or 8 hours or more · Continuous bending or kneeling Environment: · Hearing: Must be able to take guest orders, and hear guest requests · Vision: Must be able to check for drink accuracy, assess guest's body language or expressions · Speech: Must be able to converse with guests and communicate well with others · Literacy: Must be able to write and communicate orders · Must be able to work in hot or cold conditions Equipment: · Clean and pressed uniform · Bottle opener/ lighter and or matches · Knowledge of chafing dishes and buffet décor / setup
    Req# 1280
  • 100 Continental Dr, Newark, DE 19713, USA
    Posted Wednesday, July 2, 2025
    The Hilton Christiana is looking for the best and brightest talent in the hospitality industry. Our commitment is to develop our associates and ensure that they embark on a Journey towards success, teamwork, empowerment, learning and collaboration. If you want to be part of a team that embraces these values and you think you have what it takes to “wow” our guests, we invite you to explore a career with Hilton Christiana and Meyer Jabara Hotels. The Ideal Candidate We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a plus, but your attitude and personality is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility and ability to drive the hotel shuttle is a must. Job Description This position is responsible for providing superior customer service at all times. You will assist guests with check-ins/check-outs, resolve customer complaints; assist guests in all inquiries in connection with hotel services, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible. Job Requirements Previous hotel Guest Service experience a plus Must be willing to work a variety of day/night and weekend shifts. Must be able to read, write and speak English. Requires strong organizational skills. Must be able to work independently. Able be able to be on your feet for long periods of time. Able to lift at least 20 pounds. Excellent people skills and an energetic personality. Computer experience strongly desired. Cash handling experience Join our Team!
    Req# 1805
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Marriott Providence Downtown Job Description Job Title:  Security Officer Department:  Security Reports to:  Director of Security/Security Supervisor/Manager on Duty   Position Summary: Protect the hotel guests, associates and hotel property.  Respond to emergency situations and use good judgment, serving the best interest of the Providence Marriott Downtown.  Log and document all activities that prove safety and security measures are in place.  Deliver outstanding guest service and attend to situations in a professional manner.   Essential Functions: ·         Attendance as scheduled is required. ·         Must be able to work flexible hours. ·         Must be able to drive hotel vehicles. ·         Must be able to lift and transport luggage. ·         Protect assets of hotel guests and associates. ·         Protect assets of hotel owners. ·         Provide a safe hotel for our treasured guests. ·         Patrol hotel interior and parking lots to provide a safe environment. ·         Traffic control. ·         Crowd control. ·         Identify and deal with intoxicated persons. ·         Identify and report suspicious persons on hotel property. ·         Identify and report problems and hazards to insure guest and associate safety. ·         Knowledge of basic First Aid and CPR (If possible) ·         Control of master keys for the hotel. ·         Must have safety and security awareness. ·         Must have a commitment to guest satisfaction.   Experience: ·         Prior security experience preferred. ·         Prior hospitality experience preferred.   Skills: ·         Active driver’s license required. ·         TIP’s certification is required. ·         Some knowledge of security skills. ·         Some knowledge of hospitality skills. ·         Good decision making abilities. ·         Conflict resolution. ·         Entry level computer and report writing skills. ·         Ability to work independently.   Physical Job Requirements: ·         Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. ·         Ability to stand during entire shift. ·         Sit / operate hotel vehicles ·         Constant walking of parking lots, hotel floors and stairs.   Environment: ·         Interior and exterior patrol of hotel property in all weather conditions.   Equipment: ·         Security vehicle, computers, cell phones and any training received.
    Req# 1190
  • 3600 SW 36th Ave, Ocala, FL 34474, USA
    Posted Wednesday, July 2, 2025
    Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.  Do you have the J Quality?  https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be  Hilton Ocala is one of four Meyer Jabara properties in Florida; our beautiful 196- room property has 6 spacious event rooms to host a plethora of memorable occasions, as well as our tented outdoor event space.  We are currently seeking a part-time enthusiastic candidate to join our banquet setup team.  What You’ll Do:  Balance all room revenue, F&B revenues and room expenses  Balance all room and tax charges  Performs all GSA functions as required  May perform duties associated with Night Manager responsibilities  Posting charges to guest accounts  Processing payments from guests  Selling and upselling rooms to “walk-in” customers   Maintaining daily logs  Balancing shift work and cash drawers  Listening to or anticipating and responding to guest complaints.   Use established greetings when answering the phone or meeting guests in person  Promote, answer questions about, and enroll in Hilton’s Honors program Registers guests in and out of the hotel in a prompt, courteous and timely manner  Upsells hotel rooms according to standard  Prepares for group check in/out and responds to hotel service requests  Processes customer payments according to established policies and procedures  Responsible for balancing drawer at end of shift  Handles all incoming phone calls  Notifies supervisor of incidents that affect normal business operations or guest services  Book guest reservations  Selling and upselling rooms to “walk-in” customers   Maintaining daily logs  Balancing shift work and cash drawers  Listening for or anticipating and responding to guest complaints.   Use established greeting when answering the phone or meeting guests in person  Promote, answer questions about, and enroll in Hilton’s Honors program  Handle guest complaints and pass on to Manager or Supervisor if you unable to handle it.  Review Front Office logbook daily to monitor all activities  Maintaining updated information on room availability, reservations and guest messages through KIPSU   Review SALT, Trip Advisor, for Alerts, and either respond, or reach out to next Manager or Supervisor who comes on shift.   Review CRM report for all guest requests   What You Need to Succeed:      Fluent English, read and write necessary  2nd language helpful  Customer service experience helpful  Previous front desk experience helpful   Brand experience helpful    Selected candidate will be required to submit to a background check prior to start of employment. We use E-Verify. 
    Req# 1803
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Providence Marriott Downtown Position: MClub Concierge Attendant Position Summary: Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g. Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems. Report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Details: Part-time - must be able to work a mix of morning & night shifts MCLUB § Monitor Club Lounge for Seating Availability, service, safety and wellbeing of guests § Maintain Cleanliness and Condition of Grab & Go and tables § Stock Grab & Go area as needed § Anticipate and Communicate with Food & Beverage staff when the buffet food needs replenishment § Perform other reasonable job duties as requested. Critical Tasks: Greet/Escort Guests § Supply guests/residents with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. § Identify and explain room features to guests (e.g., use of room key, ice, and vending areas, in-room safe, valet laundry services). Guest Services § Ensure proper coverage and execution throughout all zones of the lobby and M Club § Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems. § Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. § Follow up with guests to ensure their requests or problems have been met to their satisfaction. § Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Physical Tasks § Stand, sit or walk for an extended period of time or for an entire work shift. § Enter and locate work-related information using computers and/or point of sale systems. § Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. MCLUB § Monitor Club Lounge for Seating Availability, service, safety, and wellbeing of guests § Maintain Cleanliness and Condition of Grab & Go and tables § Stock Grab & Go area as needed § Anticipate and Communicate with Food & Beverage staff when the buffet food needs replenishment § Perform other reasonable job duties as requested.
    Req# 1167
  • 100 Continental Dr, Newark, DE 19713, USA
    Posted Wednesday, July 2, 2025
    The Hilton Christiana is looking for the best and brightest talent in the hospitality industry. Our commitment is to develop our associates and ensure that they embark on a Journey towards success, teamwork, empowerment, learning and collaboration. If you want to be part of a team that embraces these values and you think you have what it takes to “wow” our guests, we invite you to explore a career with Hilton Christiana and Meyer Jabara Hotels. The Ideal Candidate We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a plus, but your attitude and personality is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility and ability to drive the hotel shuttle is a must. Job Description This position is responsible for providing superior customer service at all times. You will assist guests with check-ins/check-outs, resolve customer complaints; assist guests in all inquiries in connection with hotel services, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible. Job Requirements Previous hotel Guest Service experience a plus Must be willing to work a variety of day/night and weekend shifts. Must be able to read, write and speak English. Requires strong organizational skills. Must be able to work independently. Able be able to be on your feet for long periods of time. Able to lift at least 20 pounds. Excellent people skills and an energetic personality. Computer experience strongly desired. Cash handling experience Join our Team!
    Req# 1804
  • Multiple Locations
    Posted Wednesday, July 2, 2025
    Job Title: Restaurant Supervisor                                                              Reports to:  Restaurant Manager   What's Your JQ? MJ Hotels Want to Know. What's Your JQ? MJ Hotels Want to Know. (youtube.com)   Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com   N.B. This position requires applicants to already have work authorization for the United States of America.     Position Summary: The primary responsibility of the Restaurant/Food & Beverage Supervisor is to assist the Restaurant/F&B Manager with the daily operations of the hotel’s F&B outlets. He or she oversees F&B personnel and assist in resolving guest inquiries/concerns. They represent management in the absence of the department manager. The supervisor is responsible for ensuring that guest interactions with F&B associates are handled properly and intercedes when necessary. Experience & Education: ·         2 years of experience in a food & beverage outlet ·         Experience in hospitality a plus   ·         High School diploma or equivalent required ·         ServSafe or Tips certification a plus ·         Previous supervisory experience preferred   Requirements: Work Environment – Ability to work: ·         With various pieces of equipment such as a calculator, computer, touch screen monitor, printer, cash register, credit card authorization machines, carpet sweeper/vacuum, broom, various beverage dispensing machines and other dining room equipment ·         Ability to work with computers and various software’s i.e. Microsoft products, brand software ·         Under variable temperature conditions ·         Under variable noise levels ·         Outdoors/Indoors ·         Around chemicals, fumes and or odor hazards ·         Around dust and or mite hazards   Physical Requirements:   ·         Long hours sometimes required ·        Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects ·        Ability to bend, stretch, twist or reach with your body and arms ·         Ability to work under variable temperatures and noise levels ·         Near Vision - The ability to see details at close range ·         Ability to stand for long periods of time without sitting or leaning ·         Ability to walk long distances Mental Requirements:  Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in English Must be able to evaluate and select among alternative courses of action quickly and accurately Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary ·         Must work well in stressful, high pressure situations ·         Ability to multi task ·         Must maintain composure and objectivity under pressure ·         Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions Multilingual helpful   Essential Duties & Functions: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working ·         Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations ·         Positively interact with hotel guests ·         Supervise food & beverage/restaurant personnel ·         Assist in training of all positions within dining outlets ·         Respond to guest complaints in a timely manner ·         Keep immediate supervisor fully informed of all problems or matters requiring his or her attention ·         Monitor all phases of loss prevention in the Food & Beverage department ·         Participate in department meetings on a regular basis ·         Monitor quality of service and food and beverage ·         Ensure preparation of required reports ·         Ensure compliance with all local liquor laws, and health & sanitation regulations ·         Ensure departmental compliance with its policies and procedures ·         Ensure that all side work is completed before shift employees leave property ·         Ensure that all restock and cleaning is performed at close of shift ·         Ensure quality of Outlets offerings ·         Must be able to perform all restaurant duties ·         Be up to date on all guest services, promotions and events in the Hotel ·         Supervise staff including; interview, hire, schedule, train, develop, empower, coach & council, recommend and conduct performance and salary reviews, resolve problems, provide open communications, recommend discipline & termination as appropriate ·         Assist in preparing weekly payroll and tip distribution sheets ·         Check and respond to electronic communications in a timely fashion ·         Submit maintenance reports/requests to Engineering Department ·         Ability to stand for long hours     Non-Essential Duties: ·         Attend department and hotel meetings ·         Other duties as assigned I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/ or changes in this job description.  I can perform the essential functions of this job as listed above, with or without reasonable accommodation.   Welcome to the Providence Marriott team, we are excited to have you become an integral part of our hotel and through your hard work and dedication, help us balance  our three-legged stool and carry out our Journey Culture.
    Req# 652
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Front Desk Supervisor - Providence Marriott Downtown   Do you have the J Quality?  https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be   Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com   Responsible for shift operations of the Front Desk and PBX.  Train and supervise Front Desk and PBX associates. Ensure delivery of outstanding guest service, successful check-in and check-out of guest rooms, respond to all inquiries regarding guest reservations and guest requests.  The Front Office department and PBX will act as a “service and information hub” for all inquiries. Support rate strategies put in place by the Revenue Manager and Sales Department, and maximize the walk-in potential revenue.  Promote complete guest and employee satisfaction, and keep it ALIVE within the department.  Support the FOM and AFOM with enforcement of SOPs and directives.  Play a key role in shift change communication. ESSENTIAL FUNCTIONS:   Journey Philosophy - Demonstrate knowledge of the MeyerJabara Journey Philosophy and practices, culture, terminology, organizational structure and principles. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees. Achieve performance objectives in accordance with the components of empowerment and principles of leadership. Your role is that of Coach and Mentor to the other associates in the Front Office area.   Supervisory Responsibility - Demonstrate strong working knowledge and support of,  departmental SOPs, hotel LSOPs and overall familiarity with company SOPs. Portray a professional manner with regard to appearance, behavior, ethics, and compliance with policy. Promote effective people/supervisory skills through reward and recognition as well as progressive discipline, thus ensuring a positive and productive work environment.    Communications - Communication should be accurate and timely. Use successful communication techniques to ensure staff has a clear understanding of information. Prepare clear, legible and concise correspondence, memos, letters, instructions and reports following the correct format.  Effective verbal communication will be key.   Financial Responsibility - Control departmental expenses through effective use of forecast data, proper scheduling, responding to business fluctuations. Control departmental expenses through adherence cash and credit policies and overall follow-up to issues that affect profit or loss.    Human Resources - Be fully aware of all Human Resources SOPs and LSOPs as it pertains to the following: hiring, orientation, training, PA processing.  Model strong employee relations qualities by developing teamwork and maintaining high morale, and introducing incentive opportunities to the team. Promote solid solutions to the Associate Opinion Survey and support these action plans.  Participate in HR associate planned events.    Safety & Security - Be active in the management role of safety and security. Must be versed in all emergency and injury/accident reporting procedures. Implement steps to ensure the safety of the staff, guests and the owner's investments.   Commit to non-disclosure of guest information.   Technical Knowledge - Demonstrate thorough knowledge of hotel PMS system and MARSHA reservations system.  Fully utilize the programs to aid in delivery of outstanding guest service.  Know the report capabilities and utilize them to communicate pertinent information and troubleshoot guest related challenges and/or inquiries.  Utilize the programs to “manage the house” and ensure requests are met.   Projects/Special Assignments - Develop and implement creative guest service differentiators for the Front Office Areas.  Initiate and complete special projects as assigned by the FOM in the areas of , but not limited to, training, SOPs and guest service.   Problem Resolution:  As the “service hub” of the hotel, manage the resolution of problems to insure they are corrected in a timely manner, correctly and to the guests’ satisfaction.  Implement empowerment procedures among the staff so that any and all guest related concerns or challenges can be addressed and corrected on the spot.   Absolute commitment to improved Guest Satisfaction Scores.    
    Req# 1359
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Job Title:         Front Desk Agent Department:  Front Office Reports to:     Director of Front Office   Do you have the J Quality?  https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be   Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com   The Providence Marriott Downtown is looking to add multiple enthusiastic and outgoing Front Desk Associates to join the team! Here at the Providence Marriott Downtown, we offer the top pay in the Providence Market, free meals, free parking and amazing hotel benefits including discounted rooms and discounted food. Previous Marriott or Hotel Front Desk Experience Preferred, but we are willing to train!                                    Position Summary: The main functions of the Front Desk Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests. He or she is to ensure efficient communication with team members, vendors and guests. The Front Desk Agent must maintain a welcoming attitude and respond to all service questions and requests. He or she is also responsible for safeguarding both the hotel’s guests and its assets by following all established in the hotel’s policies and procedures. The Front Desk Agent is responsible for collecting monies for services rendered during a guest stay, and for meeting many other guests’ needs during their stay.   Experience & Education: • 1 to 2 years of experience in a hotel or a related field preferred • High School diploma or equivalent required • College course work in related field helpful • Previous customer service experience strongly preferred. • Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio. • Ability to work with Microsoft Office products and various other software programs.   Physical Requirements: • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects • Ability to work under variable temperatures and noise levels • Near Vision - The ability to see details at close range • Ability to bend, stretch, twist or reach with your body and arms • Must be able to stand and/or walk for lengthy periods of time •   Essential Duties & Functions: • Approach all encounters with guests and employees in a friendly, service oriented manner • Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel • Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working • Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations • Positively interact with hotel guests • Check guests in and out of the hotel • Confirm payment method at check in and obtain full payment at check out • Log all requests and confirm completion • Direct guests to daily functions within the hotel • Review PMS inventory and house count for availability and rates • Book reservations for day of arrival or future stays • Balance and prepare individual paperwork for closing shift • Balance bank daily (which includes counting bank before beginning a shift and after shift closes) • Maintain and market special guest programs • Handle incoming/outgoing calls • Take and deliver messages • Be familiar with guest privacy • Provide information about hotel • Know emergency procedures • Know VIP procedures • Run copies and charge guests as needed • Send faxes and charge as needed • Run daily arrival report and annotate guest reservation/inform team of special requests • Review changes in Policy and Procedure • Distribute faxes, packages, and mail to guest services for delivery, or inform guest of receipt • Stock and clean work space for next shift • Distribute billing reports to hotel outlets • Prepare key check inventory • Block bus tours and notify Housekeeping • Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention     Providence Marriott Downtown ◈ 354 Rooms One Orms Street, Providence, Rhode Island, 02904, USA Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com    
    Req# 1335
  • Providence, RI 02904, USA
    Posted Wednesday, July 2, 2025
    Providence Marriott Downtown Job Title: Host / Hostess Department: Bluefin Grille Reports to: Restaurant Manager                               Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com Position Summary: ·         To graciously & efficiently greet & seat all guests, promoting the Bluefin menu in order to facilitate an outstanding guest experience.   ESSENTIAL FUNCTIONS:  ·         Greet guests upon arrival and make them feel welcome.      ·         Determine how many guests in each party & seat them appropriately, clearing extra place settings ·         Maintain a seating flow system utilizing the open table reservation system ·         Answer the phone in a professional manner & take reservations as requested ·         Interact with guests about menus & specials / buffet offerings & other hotel activities ·         Organize &  maintain podium area, responsible for menu maintenance & general housekeeping of the entry way & promotional material / signage ·         Assist in the resetting of tables & clearing as needed          ·         Absolute commitment to improved Guest Satisfaction Scores.  ·         Attendance as scheduled is required   Other functions: ·         Assist in table service ·         Assist  with In Room Dining order taking & delivery as  needed   Minimum position requirement: ·         Ability to read and write and speak in English (High School Diploma)   Experience: ·         One-year experience in a high volume or fine dining restaurant or hospitality environment     SKILLS: ·         Effective and clear communication skills ·         Professional and friendly hospitality skills. ·         Practice food safe handling procedures ·         Able to multi-task and organize multiple thoughts, and tasks within the same given time ·         Knowledge of wines and alcoholic beverages ·         TIPS trainable ·         Ability to work with the Micro’s computer system         Physical Job Requirements: ·         Bending & lifting able to move tables & chairs of up to 40# ·         Able to carry fully stocked beverage trays & cold & hot food items ·         Continually moving at a fast pace ·         Continuous standing for the full shift ·         Able to climb stairs   Environment: ·         Hearing; Must be able to take guest orders & hear guest requests ·         Vision; Must be able to check for food accuracy & be able to assess guest body language or expressions ·         Speech; Must be able to explain food items & specials ·         Literacy; Must be able to write & communicate orders.   Equipment: ·         Toaster, espresso machine, coffee machine, blender, Micros computer terminal, heat lamp, mop / bucket, cleaning chemicals, dustpan / broom     This job description reflects management’s assignment of essential functions, and does not restrict  management’s right to assign or reassign other duties and responsibilities to the associate at any time.   I have read the job description above and understand the requirements.  I have the ability to perform all of the functions listed above.  Furthermore, I understand that this is not to be construed as an employment contract, nor does this job description necessarily include all the essential functions of the position.  The hotel reserves the right to modify, add or remove elements from this job description at any time.  
    Req# 882
  • Providence, RI 02904, USA
    Posted Tuesday, July 1, 2025
    (Seasonal PT) ROOM ATTENDANT - Providence Marriott  Providence Marriott is looking for a Housekeeper to join their team - Full Time. Right in the beautiful Downtown Providence, this beautiful 354 room Marriott property, has lots to offer and is looking for a professional and hospitable individual, just like YOU!  Do you have what it takes to Journey with Meyer Jabara? Our unique culture which empowers our employees and helps them become the best version of themselves, is seeking a thriving individual, that is organized & team oriented.    As a Room Attendant you will:   Deliver the People Connection – You have a track record for being organized and have the ability to deliver clean & well-maintained rooms for our guests to sleep in. You have a great eye for detail and know what it takes to deliver the perfect room that fits within company and hotel brand standards. Deliver the Promise – You are empowered to aid guests if they need assistance and work with the hotel team to deliver memorable stays. You are part of a Team – At Meyer Jabara you are part of an amazing flock! You will form part of our Housekeeping department and work with your peers to create connections, handle all functions that will be required in your role.    This role requires medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  This role will require the ability to bend, stretch, twist or reach, while working under variable temperatures and noise levels, both outdoors and indoors, and around chemicals, fumes, odor hazards, dust and mite hazards.      
    Req# 1334
  • Providence, RI, USA
    Posted Tuesday, July 1, 2025
    Job Title: Group Sales Manager Location: Providence Marriott Downtown Department: Sales Reports to: Director of Sales and Marketing     Interested applicants should send cover letter and resume to: ProvidenceMarriottHR@marriottprovidence.com   The Group Sales Manager is responsible for developing and implementing effective sales strategies to increase group bookings and revenue.  They will proactively solicit and secure large Corporate and Association groups in order to achieve personal and team related goals.  They will stay updated on market trends, competitor activities, and industry developments to identify opportunities and threats.  They will build and maintain strong relationships with key clients, including event planners, corporate clients, travel agencies, and other potential partners.  Once the business is secured they will ensure it is turned over properly and in a timely fashion for proper service delivery.   CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue • Targets group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group counterparts to effectively manage the business opportunity. • Identifies, qualifies and solicits new group business to achieve personal and each property’s revenue goals. • Focuses efforts on group accounts with significant potential sales revenue. • Develops effective group sales plans and actions. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities based on market conditions and property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group sales opportunities. • Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand’s Customer Service Standards and property’s Brand Standards. • Executes and supports the business Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.     Building Successful Relationships • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff. Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Education/ Experience: 4-year college degree. A minimum of three years’ work experience in sales is preferred.    Requirements: Strong Interpersonal and organizational skills Exceptional communication skills (verbal and written) Solicitation, negotiation and closing winner Attention to detail Flexibility with hours Report generation and comprehension Marriott CI/TY, Excel, Word Problem solver and decision maker Local travel for outside sales calls Some overnight travel Multi-tasker with a positive, delighted to please personality Proactive planner who executes and delivers results     Providence Marriott Downtown ◈ 354 Rooms One Orms Street, Providence, Rhode Island, 02904, USA Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com
    Req# 445
  • Providence, RI 02904, USA
    Posted Tuesday, July 1, 2025 | Expires Friday, August 1, 2025
    Job Title:                Director of Loss Prevention Reports To:             Director of Operations     Department:          Security Direct Reports:       Security Officers   Job Summary: Lead the hotel’s Safety Committee to work with a team in providing emergency response efforts and training. Provide accident investigation and documentation. Select, train, schedule, and manage performance with Security Officers in all aspects of security policies and procedures.     CORE WORK ACTIVITIES - Conducts hazard and risk assessments at the property, including quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. - Comply with applicable laws and safety regulations. - Follow proper key control guidelines for loss prevention within the property. - Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure they are fully functional. - Incorporate inspection tours of the recording system into patrols, covering all areas of the property’s interior and exterior. - Follow up on all unusual activities in and around the property that would impair the well-being of guests and employees. - Handle complaints, settle disputes, and resolve grievances and conflicts or negotiate with others. - Implement action plans to monitor and control risk. - Monitor all unusual activities in and around the property that would impair the well-being of guests and employees. - Oversee all loss prevention operations, including but not limited to patrol processes, emergency responses, investigations (initial & follow-up) for all guest and employee-related incidents, shipping and receiving processes (making recommendations for improvement), electronic key systems, and manager-on-duty responsibilities. - Oversee first aid programs for guests and employees. - Oversee the claims process and protect company assets by closely monitoring General Liability and Workers’ Compensation cases. - Communicate the importance of safety procedures, detailing procedure codes, ensuring employees understand safety codes, and monitoring processes and procedures related to safety. - Emphasize teamwork, close working relationships with other departments, and assertive hospitality to serve as a deterrent to crime. - Encourage and build mutual trust, respect, and cooperation among team members. - Provide personal assistance, medical attention, emotional support, or other personal care to others, such as coworkers or customers. - Organize the hotel’s yearly Safety & Security Week in coordination with local law enforcement and medical teams. - Responsible for the complete investigation process, ensuring accuracy and completeness while cooperating with law enforcement agencies and emergency services. - Inform and/or update executives and peers on relevant information in a timely manner. - Responsible for all incoming packages, ensuring items are recorded and timely delivery of guest packages to the front office. - Participate in Meyer Jabara monthly safety calls and communicate any important safety measures to the team. - Oversee the fail-safe key and emergency key procedures. - Be able to interrogate electronic locks, make necessary keys, and program door locks. - Be knowledgeable of all sprinkler head shutoff valves throughout the property and train all security officers of their locations. - Provide information to supervisors and co-workers by telephone, in written form, e-mail, or in person. - Perform additional responsibilities as assigned by Management.   Ensuring Exceptional Customer Service - Meet quality standards and guest expectations daily. - Identify the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Inspect and analyze the performance of the loss prevention department to establish and maintain a high level of professionalism and guest service. - Provide services that exceed guest satisfaction and retention.   QUALIFICATIONS - 3-5 years of experience as a Security/Loss Prevention or Duty Manager in a full-service hotel is required. - Excellent verbal and written communication skills. - High School diploma or Hospitality degree certificate required. - Law enforcement experience preferred, with a strong emphasis on attention to detail.   Providence Marriott Downtown ◈ 354 Rooms One Orms Street, Providence, Rhode Island, 02904, USA Managed by Meyer Jabara Hotels: https://www.meyerjabarahotels.com
    Req# 1799
  • 250 Main St, White Plains, NY 10601, USA
    Posted Tuesday, July 1, 2025
    Job Title:         Maintenance Engineer Department:    Engineering Reports To:      Operations Manager, General Manager   SCOPE: Manage the physical operations of the hotel to ensure the total comfort and satisfaction of hotel guests.   PRIMARY RESPONSIBILITIES: Check and perform repairs to refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, and electrical systems. Communicate with hotel departments to become aware of maintenance needs and ensures timely response to requests, i.e., Housekeeping Department for laundry/housekeeping equipment and room repairs, the Food & Beverage Department for kitchen and restaurant equipment, and the Front Office Department for various guest concerns. Execution of the hotel’s preventive maintenance program. Utilize the hotel communication platform such as Quore and Beekeeper. Maintain standards of product quality for all areas of the hotel as outlined in the standards manual and reports deficiencies to the Chief Engineer or General Manager. Maintains a “can do” and a “guests first” attitude at all times. Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service. Arrives at work in a timely fashion in accordance with the posted schedule. Abides by established uniform guidelines. Maybe required to work on weekends, PM or night shifts and holidays. Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management.   QUALIFICATIONS: Education:           High School Diploma or Equivalent Experience:         Minimum of three (3) years’ experience in a building maintenance department. Hotel experience a plus Certification:       Preferred, but not required: Journeyman’s accomplishment in one of the trades. Skills:                  1. Specialized technical crafts: electrical, HVAC, plumbing, etc. 2. Ability to problem-solve and multi-task 3. Read, write, and understand English 4. Ability to read blueprints 5. Ability to communicate effectively with the entire team using radios, computer software, and shift-reports 6. Intermediate to advanced mathematical skills including basic math, conversions, and measurement such as weight, volume, and pressure. 7. Ability to Carry and/or lift at least 50 pounds or more and push and/or pull approximately 200 pounds   The statement in this position description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.      Associate Signature: _______________________________ Date: ____________________________
    Req# 1802
  • Providence, RI 02904, USA
    Posted Tuesday, July 1, 2025
    Job Title: Engineer Department: Engineering Reports to: Chief EngineerShift: 3PM to 11PM Position Summary:   Perform all essential functions, to assist guests with maintenance related issues. To maintain the building and grounds as directed.   Essential Functions: Attendance as scheduled is required. Respond to guest calls and resolve guest issues to the guests' satisfaction Perform maintenance and repairs in specialized areas such as HVAC, plumbing, painting, wall covering, and carpentry Clean and maintain all equipment and work areas. Attention to details. Practice safe work habits. Be familiar with all the duties and responsibilities of the other engineers. Maintain the files and logs kept in the Engineering department. Correct or report any potentially unsafe situation to the Chief Engineer. Always maintain a positive attitude towards guests and employees. Be available to work 1st and 2nd shifts, weekends, and holidays.  Complete tasks associated with preventative maintenance programs.   Additional Functions: Patrolling building/parking areas  Reporting of suspicious persons in the hotel. Experience: A minimum three years of maintenance related work experience. Painting and wall covering experience is essential. Minimum of two years hotel maintenance preferred. Working knowledge of plumbing, electrical and carpentry a plus. Working knowledge of HVAC systems is a plus   Skills:  Self-starting  even tempered personality with the ability to get along with others and function under pressure. Ability to communicate effectively both verbally and in writing. Required to work weekends, nights and holidays. Ability to satisfy guest needs. Must be able to meet standards of appearance. Must have reliable transportation to and from work. Must have a valid driver’s license to operate hotel vehicle.   Physical Job Requirements: ·    Frequent lifting, pushing, pulling and carrying required to inspect and repair  ·    Frequent bending and kneeling required to inspect and repair  ·    100% mobility required to quickly reach all areas of hotel in emergency situations  ·     Frequent standing and climbing of stairs and ladders  ·     Frequent need to drive company truck to get equipment and supplies   
    Req# 1391
  • 888 S Broadway, Baltimore, MD 21231, USA
    Posted Thursday, June 19, 2025
    Front Desk Clerk Job Title: Front Desk Agent                                                    Status: NON-EXEMPT Reports to:GM / AGM   Position Summary: The main functions of the Front Desk Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests. He or she is to ensure efficient communication with team members, vendors and guests. The Front Desk Agent must maintain a welcoming attitude and respond to all service questions and requests. He or she is also responsible for safeguarding both the hotel’s guests and its assets by following all established in the hotel’s policies and procedures. The Front Desk Agent is responsible for collecting monies for services rendered during a guest stay, and for meeting many other guests needs during their stay. Experience & Education: 1 to 2 years of experience in a hotel or a related field preferred High School diploma or equivalent required College course work in related field helpful Previous customer service experience strongly preferred. Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio. Ability to work with Microsoft Office products and various other software programs.   Requirements: Work Environment – Ability to work: Under variable temperature conditions Under variable noise levels Indoors Around dust and or mite hazards Long hours sometimes required.   Physical Requirements:   Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects Ability to work under variable temperatures and noise levels Near Vision - The ability to see details at close range Ability to bend, stretch, twist or reach with your body and arms Must be able to stand and/or walk for lengthy periods of time Mental Requirements:  Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English Must be able to evaluate and select among alternative courses of action quickly and accurately Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions Multi-Lingual skills helpful   Essential Duties & Functions: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations Positively interact with hotel guests Check guests in and out of the hotel Confirm payment method at check in and obtain full payment at check out Log all requests and confirm completion Direct guests to daily functions within the hotel Review PMS inventory and house count for availability and rates Book reservations for day of arrival or future stays Balance and prepare individual paperwork for closing shift Balance bank daily (which includes counting bank before beginning a shift and after shift closes) Maintain and market special guest programs Handle incoming/outgoing calls Take and deliver messages Be familiar with guest privacy Provide information about hotel Know emergency procedures Know VIP procedures Run copies and charge guests as needed Send faxes and charge as needed Run daily arrival report and annotate guest reservation/inform team of special requests Review changes in Policy and Procedure Distribute faxes, packages, and mail to guest services for delivery, or inform guest of receipt Stock and clean work space for next shift Distribute billing reports to hotel outlets Prepare key check inventory Block bus tours and notify Housekeeping Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention Non-Essential Duties: Other duties as assigned.   What's Your JQ? MJ Hotels Want to Know. - YouTube   - See if you have the J Quality www.youtube.com   https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be  Test your JQ and see if you have what it takes to be a Housemen at the (Admiral Fell Inn)  If you believe you have the J Quality please click through to apply.  
    Req# 1692
  • 888 S Broadway, Baltimore, MD 21231, USA
    Posted Wednesday, June 18, 2025
    Housemen  The primary responsibility of the Houseperson is to maintain cleanliness of public areas, Banquet room setups/take down,in addition to assisting the Housekeeping department by delivering linen, stripping down rooms, assisting with special cleaning projects and helping the department maintain clean guest rooms. He or she is also responsible for assuring that all housekeeping storage areas are properly stocked and guest floors are clean & presentable.   Requirements: Work Environment – Ability to work: With various type of equipment such as telephones, two-way radios, Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry Vacuum Under variable temperature conditions Under variable noise levels Outdoors/Indoors Around chemicals, fumes and or odor hazards Around dust and or mite hazards Banquet Room Setup for Meetings, and Other Functions Physical Requirements: Long hours sometimes required Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects Ability to move tables, chairs, boards for Meeting rooms Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty Ability to stand for long hours and walk long distances without fatigue  Ability to work under variable temperatures and noise levels Near Vision - The ability to see details at close range   Mental Requirements:  Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English Must be able to evaluate and select among alternative courses of action quickly and accurately Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions Multi-lingual skills helpful   Essential Duties & Functions: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Setting up Banquet Rooms, per BEO's Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations Check daily for assignments/ duties Gather all cleaning supplies and return them daily Complete all assigned cleaning duties in designated areas Report any engineering problems or repairs to the Housekeeping Supervisor or Manager Return any borrowed items (i.e. irons, boards, hairdryers, etc.) to Housekeeping department when removed from guestrooms Vacuum carpet in hotel floors and public areas Service and re-stock housekeeping closets Remove gum, wall spots, and floor spots with appropriate chemicals Wipe glass, pictures, windows, and public telephone areas Clean public restrooms and replace products Complete closet inventory Sign keys in and out Empty Housekeeping carts of dirty linen, trash, etc. Assist in floor care Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention Gain knowledge of all hotel facilities to answer questions from the guests Non-Essential Duties: Assist in Laundry  Attend department/hotel meetings Assist hotel in completing special cleaning projects Assist room attendants in cleaning rooms when needed Strip down hotel rooms before Housekeeper begins their duties Other duties as assigned Experience & Education: High School diploma or equivalent preferred What's Your JQ? MJ Hotels Want to Know. - YouTube   - See if you have the J Quality www.youtube.com     Test your JQ and see if you have what it takes to be a Housemen at the (Admiral Fell Inn)  If you believe you have the J Quality please click through to apply.  
    Req# 1520
  • 3600 SW 36th Ave, Ocala, FL 34474, USA
    Posted Wednesday, June 18, 2025
    Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our qssociates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.  Do you have the J Quality?  https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be  Hilton Ocala is one of four Meyer Jabara properties in Florida; our beautiful 196- room property has 6 spacious event rooms to host a plethora of memorable occasions, as well as our tented outdoor event space.  We are currently seeking a part-time enthusiastic candidate to join our banquet setup team.  What You’ll Do:  Room Set-up and break down.  Help on event nights assisting servers.  Deliver linens and necessary supplies to banquet servers and bartenders.  Cleans designated areas such as lobby, public restrooms, public areas and back of house areas on hotel property  Delivery of special requests   Lifting up to 60LBS What You Need to Succeed:      Basic English preferred, but not necessary  Must have the ability to expedite orders in a professional, organized and timely manner  Must have clean and neat appearance and be a team player   Selected candidate will be required to submit to a background check prior to start of employment. We use E-Verify. 
    Req# 1801
  • 250 Main St, White Plains, NY 10601, USA
    Posted Tuesday, June 17, 2025
    Job Title:                   Guest Service Agent Department:              Front Office Reports To:               Front Office Manager, Assistant General Manager     Scope of Position: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities: The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel’s computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently. Maintains a “can do” and a “guests first” attitude at all times. Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management. Ensures adherence to procedures for guest and associate security and emergency procedures as established. Abides by established procedures for hotel accounting, credit control, handling of financial transactions, and security of monies.   Requirements: Previous hotel Guest Service experience strongly encouraged. Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts Requires strong command of the English     language to include speaking, reading and writing. Bilingual a plus. Requires strong organizational skills. Must be able to multi-task and work independently. Able be able to be on your feet/stand for long periods of time. Excellent people skills, listening skills, and an energetic personality. Meet/exceed customer and team expectations; a true     desire to satisfy the needs of others in a fast paced environment Must possess basic computer skills, i.e.,     Microsoft Word and Excel, Internet Explorer, etc. Cash handling experience strongly desired. Able to lift, pull, or carry items weighing approximately 50 pounds   Qualificiations: Education/Experience:            High School Diploma or Equivalent Skills:  Interpersonalskills, Computer aptitude, Communication, Organizational, and Customer serviceorientation
    Req# 513

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