Restaurant Supervisor

Position Summary:

To effectively promote, sell, and operate the Cambria Hotel Fort Lauderdale Beach outlets, while providing an outstanding experience to our guests. 

Essential Functions:

• Attendance as scheduled is required.

• To ensure guest satisfaction.

• Maintain flow between operations in the Dining Room, Bar, Lounge, In-Room Dining, and Pool-Side Lounge.

• Oversees multiple tasks at one time in high volume areas.

• Responsible for training and supervisions of all associates.

• Must maintain all service systems and standards in accordance with hotel polices.

   

  Experience:

• 1 - 3 years of food service or related hospitality industry supervisory experience is required

• Excellent written and verbal communication skills.

• Must be proficient in computer technologies including Microsoft Office (Word, Excel, Power Point, and )Outlook

• TIPs certification or other alcohol serves safe certification is required.

• Basic technical knowledge of restaurant operations & pos systems.

• Must be able to cover all areas of the restaurant, hosting, bussing, bartending, serving, and expediting. 

   

  Skills:

• Open and close shift in accordance with manager's checklist.

• Assist with serving, seating and restaurant flow.

• Engage in continuous guest interaction, and guest satisfaction.

• Ensure that all prescribed service standards & procedures are adhered to.

• Properly execute revenue and check control procedures on shift.

• Assisting in new ideas in order to create revenue, and promote hotel.

• Handle daily associate relations (e.g., scheduling, time adjustments).

• Maintain a safe and sanitary work environment for all associates and guests.

• Ensure that mise en place including a comprehensive pre-meal is conducted before each shift.

• Must be able to monitor labor hours and coverage of staff.

• Resolve shift challenges, such as call outs, impromptu reservations etc.

• Assist in the development and execution of marketing / promotion programs.

   

  Physical Job Requirements:

• Able to stand & walk for long periods of time.

• Must be able to work variable shifts, including some/all holidays.

• Able to lift / push pull weights of up to 50 pounds with & without mechanical.

• Must be able to work in a fast paced environment.

   

  Environment:

• Hearing: Must be able to assist server in taking guest orders, and hear guest requests.

• Vision: Must be able to check for food accuracy & be able to assess guest body language and expressions.

• Speech: Must be able to explain food items and specials.

• Literacy: Must be able to write and communicate orders.

   

  Equipment:

• Must be able to operate: coffee machines, espresso machine, toaster ovens, blender, Micros, heat lamps, Computer terminals/printer, mop, broom, dust pan, dishwasher, cleaning chemicals.