Business Analyst/ Project Manager - Software

Position: Business Analyst/Project Manager - Software Development

Hours of Work:

Monday through Friday: 8:30AM-5:00PM

Full-time, Exempt

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.

In This Role, You Will…
Manage web application and Information Technology software development projects in .Net, JavaScript and SQL Server through identifying, recommending, and implementing objectives, project goals, timelines, technical requirements, and procedures throughout the project life cycle. You will ensure that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards.

Experience in software delivery is critical. This role must understand the operational execution of and challenges around how enterprise, web applications, and automated solutions are built, enhanced, and modernized. As the Project Manager of Software Development, you must welcome complex challenges and relish the opportunity to consult with clients to solve their problems and transform their approach to requirements management and product ownership.

Responsibilities & Essential Duties:

• Lead multiple projects and be accountable for the quality of the results, timely delivery, and the management of scope, schedule, budget, and customer satisfaction of the given projects.
• Utilize project management tools to track project variables and to provide project reporting and control activities.
• Provide timely project status reporting and communications.
• Conduct project team meetings appropriately elevating issues of scope, schedule, cost, and customization to management.
• Work with business users, product owners, and IT team to ensure that project scope and priorities are fully defined, that exclusions from scope are identified, and that business and technical assumptions and constraints are documented.
• Consult with stakeholders to elicit and model requirements, verify requirements quality, validate requirements accuracy, and ensure that development teams have excellent, stable requirements to build software from.
• Develop and documents project plans and schedules identifying all tasks necessary to bring the project to fruition. Assign realistic start and end dates to each task and oversees the activities of iterative delivery self-managed development teams and/or external partners as appropriate.
• Work closely with the development team to optimize the project approach.
• Identify skills required to support project activities. Work with the appropriate managers to identify resources with appropriate skills for project activities. Coordinate project resources, including staff and contractors, within a matrix environment.
• Drive both project success and client satisfaction by communicating flawlessly, delivering to commitments, recognizing and managing risks and issues, aligning clients and teams to best practices, solving problems, encouraging innovation, and providing thought leadership.
• Manage project change control procedures. Identify project risks and develop plans to assess, manage, track, report, escalate, and mitigate them.
• Create supporting technical and functional documentation and provide support for deployed solutions.
• Explain tasks and processes in a clear and concise manner that can be consumed and understood to non-technical business associates.
• Contribute to the design and implementation of policies and procedures used by the team to enforce industry best practices.
• Cultivate business relationships with stakeholders, leading to partnership and collaboration around requirements and risks. Communicate effectively with clients to identify business needs and manage expectations.
• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems Management, Engineering, or related field; additional, applicable years of experience may be substituted for a bachelor’s degree.
• Minimum of two (2) years’ experience leading projects within in IT or Software Development, with at least one (1) year of cross functional project management experience (full project life-cycles).
• Direct experience with Wrike or similar Project Management tools.
• Direct experience administrating Jira.
• Working knowledge of Microsoft Excel, Word, Project, and Visio.
• Desire and ability to learn emerging technologies and methodologies.
• Excellent interpersonal skills necessary to communicate professionally and effectively with vendors, service dealers, customers, and all levels of company staff.
• Strong analytical, problem-solving, organizational, and project administration skills.
• Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines with both local and remote staff.
• Highly-motivated self-starter with strong work ethic, exceptional attention to detail, and ability to support multiple projects simultaneously.

Preferred Qualifications:

• Project Manager Professional (PMP) certification.
• Experience with Git, Bitbucket, GitKraken and/or SourceTree.
• Experience with SQL and the ability to write simple queries.
• Experience with SSRS, SSIS, PowerBI.
• Experience as a full-stack .NET developer.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

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