Finance Intern

Part-time, up to 29 hours

Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

Assist with the daily branch office operations by interacting with customers and ensuring that loan materials are organized. Interns work at various offices in the assigned region and gain experience in different office environments and with various customer bases.

• Promptly greet customers and provides assistance. Lead customer to the appropriate staff member to meet customer’s needs.

• Answer the telephone, provide information, and enter correspondence information in the system as applicable.

• Provide superior service to customers regarding the statuses of their current accounts.

• Complete and file paperwork involved with the loan closing process.

• Ensure that all customer information is accurate and up to date in the electronic data system.

• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.

• Currently pursuing a degree in Business Management, Finance, Marketing, Communication, or a related field of study.

• Ability to multitask and work in a fast-paced environment.

• Excellent interpersonal and communication skills.

• Desire to work in a team setting.

• Ability to work 15 hours a week minimum.

• Reliable transportation required.

• Junior or Senior in four-year degree or bachelor's degree program.

• Previous customer service experience.

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.