Collections Coordinator

Areas of Responsibility and Job Requirements:

Responsible for the requisition, collection, and monitoring of subsidy funds (including, but not limited to, HPD Section 8 subsidy, NYCHA Section 8 subsidy, CVR Section 8 subsidy, City FHEPS, and FHEPS). This role involves liaising between properties, clients, and state and city agencies, providing training, and ensuring compliance with HUD and government agency submission requirements.

Responsibilities include, but are not limited to:

• Ensuring timely and accurate requisition and collection of subsidy funds. 
• Monitor and provide regular reporting on subsidy receivable issues, which includes not only current receivables, but historical subsidy reconciliations as needed or requested.
• Act as liaison between Property Managers, Accounts Receivable and various city and state agencies, to ensure the timely collection of subsidy funds. 
• Audit all receivables including detailed analysis of ledgers, making corrections where readily apparent, communicating with site staff to clarify correct rent/subsidy amounts, unpaid charges, and outstanding credits.
• Ensure all new tenants funds are received timely, and any delays are communicated and researched.

Minimum Education Requirements:

• Bachelor’s degree preferred or a combination of work experience, education and professional designations, certifications
• Preferred Certifications: RAM, ARM, AHM, LIHTC and CPM

Minimum Years of Experience Required:

• 2+ years of experience in Property Management Operational role(s) with a college degree -or-
• 4+ years of experience in direct APM/AGM role at similar scale/scope properties without a college degree 

Additional Knowledge, Skills and Abilities:

• Must be proficient in Microsoft Office applications
• Proficiency in Yardi required
• Must have experience in residential housing (market-rate and/or affordable) and regulatory compliance
• Strong understanding of Building Finance and PM-specific Financial Reporting
• Strong understanding of Regulatory Compliance (Rent-Stabilization/Fair Housing/Section 8, etc.)
• Must have project management experience
• Must display ability to complete tasks/projects on-time

Competencies/Essential Job Functions:

This position consists mainly of sedentary work. The position may require exertion of up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The role involves sitting most of the time.

• The incumbent is required to have close visual acuity to perform activities such as: viewing a computer; extensive reading and visual inspection involving small defects. 

• This role frequently requires incumbent to talk and hear, expressing or exchanging ideas by means of spoken work and the ability to receive detailed information through oral communication, and to make distinctions in sound; engage in repetitive movements with the wrist, hands, and fingers by typing, reach, picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• This role occasionally requires incumbent to climb, balance, stoop, stand for long periods of time, walking and/or moving about on foot to accomplish tasks particularly for long distances; moving from one work site to another or occasionally in narrow aisles, hallways, or passageways; feel and touch objects with fingers, palm, and hands, lift up to 10 pounds.

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Work Environment:

The incumbent may occasionally be subject to environmental conditions (protection from weather conditions, but not necessarily from temperature changes.

The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise or vibration.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this position at any time with or without notice.