Training and Development Manager

At L+M Development Partners, working together to build stronger communities is our mission. Our double bottom line philosophy means that we measure success not only in financial returns but also by the positive impacts we make in the communities we serve.

Founded in 1984, L+M is a full-service real estate development firm that develops, invests, constructs, and manages properties with industry-leading innovation in a variety of urban markets nationwide, primarily in the New York Tristate Area. Recognized as one of the top affordable housing developers in the country, L+M and its affiliate companies are responsible for approximately $20 billion in development and investment, and combined have over 57,000 high-quality residential units in construction or that have been acquired, preserved, or completed.   

Please visit our website for more information: http://lmdevpartners.com. To learn more about our mission and values, go to https://lmdevpartners.com/mission-and-values/  

We are seeking an experienced and dynamic Training and Development Manager to create, plan, run and lead a comprehensive training university focused on property management, residential compliance, and affordable leasing, facility maintenance, etc. that may take place online, in person, and/or on-site. The ideal candidate will possess a deep understanding of the real estate industry, exceptional leadership skills, and a passion for fostering talent and enhancing operational excellence.

Job Responsibilities:

•  Curriculum Development:
• Identify training needs through surveys, interviews, consultations and observation

• • Design, develop, and implement a robust training program tailored to property management, residential compliance, and leasing practices.
  • Ensure that training materials are current, relevant, and aligned with industry standards.

• Create training materials, manuals, and online learning modules 

• Training Delivery:
• Lead engaging training sessions, workshops, and seminars for employees at all levels.
• Utilize various instructional methods and technologies to accommodate diverse learning styles.
• Present training programs using a variety of methods, such as lectures, simulations, or group discussions, etc.  

• Needs Assessment:

• • Conduct regular assessments to identify training needs and skill gaps within the organization. Collaborate with department heads to ensure training initiatives support business objectives.
  • Actively participate in cross-functional team meetings to address project needs and identify opportunities for improvement

• Evaluate training needs and the effectiveness of training programs

• Compliance Oversight:
• Stay updated and current on industry regulations, developments, new technologies and best practices related to property management, residential compliance, facility management, etc.
• Integrate compliance training into the curriculum to ensure all employees meet legal and ethical standards.
• Track outcomes and maintain records of training and development activities

• Performance Evaluation:
  • Develop metrics to evaluate the effectiveness of training programs. Gather feedback from participants and stakeholders to continuously improve training content and delivery methods.

• Mentorship and Coaching:
  • Provide ongoing support and guidance to employees, fostering a culture of continuous learning and professional development.

• Collaboration:
  • Partner with external organizations, industry associations, and educational institutions to enhance training offerings and maintain relevance in the property management field.
  • Arrange training logistics, event planning, and vendor relations (if applicable)

• Budget Management:
  • Manage the training budget, ensuring effective allocation of resources for training initiatives and materials.

Additional Knowledge, Skills and Abilities:

• Strong knowledge of residential compliance, leasing practices, and property management operations.
• Excellent presentation, communication, and interpersonal skills.
• Proven ability to lead and motivate teams, fostering a positive learning environment.
• Proficiency in using Learning Management Systems (LMS) and training software.
• Advanced organizational skills and attention to detail.
• Effective verbal and written communication skills
• Familiarity with modern and traditional training methods
• Excellent leadership and motivational skills
• Ability to plan, manage time and multitask effectively
• Good collaboration and teamwork skills
• Strategic thinking, honesty, and ethics in business dealings
• Must have basic computer skills – Microsoft Office – Word, Excel, Outlook, OneDrive, SharePoint
• Yardi knowledge a plus

Minimum Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Real Estate, or a related field.

Minimum Experience Required:

• 7+ years of experience in training and development, preferably within the real estate or property management industry.

L+M offers competitive compensation and benefits and tremendous potential with a growing residential real estate developer/builder organization.

L+M is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.