Market Rate Leasing Coordinator

Areas of Responsibility and Job Requirements:

The Market Rate Leasing Coordinator is responsible for supporting the leasing team in achieving a high level of customer service and high occupancy for the multi-site portfolio. The role encompasses aspects of administrative duties, sales and customer service. The Leasing Coordinator will assist with making appointments, processing applications, tenant correspondence, provide accurate weekly reporting, compile competitive market surveys, update advertising, among other leasing functions within the department. They will work closely with the Leasing Manager to support the overall workflow, communicate in a timely and effective manner, liaise with internal and external team members to support the department.

Responsibilities include, but are not limited to:

• Timely follow-up with leads, schedule and show occupied and unoccupied apartments
• Assist applicants and leasing team in gathering required documents, process leases, prepare lease files, provide timely introduction to Property Managers for new move-ins
• Support Leasing Manager with weekly/monthly reporting
• Work collaboratively with other team members to compile monthly comp reports
• Become familiar with full portfolio, cover leasing offices when needed
• Perform additional job functions as needed to assist in high performing leasing team

Minimum Education Requirements:

• High School Diploma or Equivalent

Minimum Years of Experience Required:

• 2+ years of leasing experience required

Additional Knowledge, Skills and Abilities:

• Must have direct experience in a customer-facing role
• Must have excellent communication skills
• Previous leasing/administrative experience preferred
• Strong organizational skills with high attention to detail
• Proficiency in computer applications including Microsoft Office
• Proficiency with Yardi, DocuSign, and On-Site, Funnel Leasing, preferred

Competencies/Essential Job Functions:

This position consists mainly of medium physical work. The position may require exertion of up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

The incumbent is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (reports, etc.).

• This role frequently requires the incumbent to grasp, reach objects, climb, engage in repetitive movements with the wrist, hands, and fingers by typing; feel and touch objects with fingers, palm, and hands;
• This role frequently requires the incumbent to stand for sustained periods of time; walking and/or moving about on foot to accomplish tasks particularly for long distances; moving from one work site to another or occasionally in narrow aisles, hallways, or passageways
• The role also requires incumbent to talk and hear, expressing or exchanging ideas by means of spoken work and the ability to receive detailed information through oral communication, and to make distinctions in sound.
• The role occasionally requires the incumbent to stoop, kneel, crouch, pull, push, lift up to 20 pounds 

Work Environment:

This position will be frequently subjected to both indoor and outdoor environmental conditions and temperature changes (extreme cold or extreme heat) with or without effective protection from the weather.

The incumbent may also be frequently subject to hazards including a variety of physical conditions, as well as occasional atmospheric hazards (i.e. conditions that affect the respiratory system such as fumes, odors, dust, mists, gases, or poor ventilation).

The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise, atmospheric conditions.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this position at any time with or without notice.