Front Desk Receptionist

Job Summary

The Front Desk Receptionist is responsible for making a great first impression from all visitors and employees entering the building, acting as the building ambassador. This requires a person who is positive, vibrant, professionally dressed, well informed and a great communicator. A punctual, reliable and detail oriented person is critical for this position. 

Essential Duties and Responsibilities

• Answer multi-line telephone system, screen, and route calls to appropriate people 

• Take and relay messages via email 

• Answer inquiries about organization

• Greet visitors in a professional manner while maintaining security awareness

• Ensure security at the front desk by unlocking front door for visitors, checking employee badges, and distributing and collecting visitor badges

• Sort and distribute all incoming mail, applicable packages and faxes

• Keep accurate inventory of postage funds and supplies on hand 

• Coordinate lunch delivery orders and payment for Fac/Ops Department 

• Coordinate meetings and organize catering/lunch delivery for LJI and KKC employees 

• Provide miscellaneous clerical assistance as directed such as scanning, data entry, invoicing and generating departmental purchase orders 

• Assist Operations  Department with special projects and daily tasks as requested (e.g. cost analyses, spreadsheets, forms, inventory, ordering, and vendor communication)

• Responsible for issuing, collecting, and monitoring online reservation system for UCSD parking permits and Sanford parking permits

• Report to Operations regarding Atrium, 1st floor conference rooms, copy room, lunchroom, and other main 1st floor needs as requested 

• Responsible for communicating with vendors and Operations of required service 

• Crooks-Train in various daily operational duties to act as backup to Operations 

• Responsible for all vendor Certificate of Liability Insurance, Contractor and Vendor Safety Manual, and other documents as requested are current on file 

• Upkeep and control inventory in reception area and mailroom (visitor badges, badging supplies and security supplies, copy room supplies, front desk supplies, etc.)

• Act as main point of contact with first shift security guard and updates the guard with critical information and pass-down information

• Keep all receptions files up to date within the server

• Assist renewal of parking permits each year as requested 

Leveling Requirements

•  Position is full-time; M-F 8am-5pm

• Must have at least 2 years of related experience and/or training

•  High School Diploma or equivalent 

• Outgoing, mature individual with ability to perform multiple tasks 

• Excellent verbal and written communication skills 

• Experience working in multi-cultural environment 

• Superb customer service skills

• Midlevel computer experience required, including ability to create spreadsheets 

• Accurate typing-minimum speed of 45wpm

• Must possess a high level integrity and understand the importance of confidentiality 

How to apply

• Interested candidates please submit your resume in a single file attachment.