Service Advisor | Beaverton Honda | 4-day work week

Beaverton Honda has an immediate need for experienced, motivated, customer-service-oriented candidates who are ready to continue their career with one of the largest Honda dealerships in the Pacific Northwest.  Our service drive attends to 120-150 vehicles per day; we sell over 275 vehicles per month.  Prior Service Advisor experience is a MUST, two years preferred, one year required. The ideal candidate has at least one year of dealer-level or large facility experience as a Service Advisor, and a strong technical and customer service performance record. This is an excellent career opportunity to further your Service Advisor career while working with a great team of fellow car enthusiasts.  

Position is four-day work weeks, rotating schedule, with five consecutive days off after every three week rotation.  Wednesday/Thursday/Friday/Saturday, then Monday/Tuesday, Friday/Saturday, then Monday/Tuesday/Wednesday/Thursday and then start over again.

THE IMPRESSIVE BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION

• Formal ongoing training program
• WEEKLY PAY
• Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium, and a significant portion of family coverage)
• Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
• Paid time off (start accruing on day one)
• Take your Birthday off (BirthdayAway)
• Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
• Employee assistance program
• Company-paid life insurance
• Flexible spending plan or health savings account; daycare spending plan
• Top rated 401(k) w/employer match
• Years of Service Awards (be rewarded for your loyalty and longevity)
• Pet insurance discount programs
• Plus more

POSITION OVERVIEW

If you radiate kindness and quality, have un-matched people skills, enjoy meeting new people every day and offering them A-1 customer service, you should consider this role.  "What Can We Do For You Today" mentality is a must.  A Beaverton Honda Service Advisor makes sure that every customer is driving a safe and reliable vehicle.  You are the center of communication for service/repair activities and the liaison between customers and the technicians. You will serve as the primary point-of-contact for all automotive service and repair matters, and listen to and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. You will make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our guests don't necessarily want to bring their cars in for service.  Our Service Advisors are responsible for assuring their visit is comfortable and that their vehicle is repaired right the first time and in the shortest time possible.

WHAT YOU'LL NEED

• At least one year of direct (two preferred) Service Advisor experience with related computer skills; CDK experience is a huge plus
• Excellent communication skills with a customer focus and friendly, helpful attitude
• Patience, empathy, conscientiousness, commercial awareness and a desire and willingness to learn
• A smile on your face and in your voice at all times
• Flexible schedule to cover dealership hours, including Saturdays

This job posting in no way states or implies that these are the only duties to be performed in this role.  All positions require background and drug screen for chosen candidates.

Beaverton Honda - a better way to work™  Feel proud about the organization you work for and get great benefits too!  60 years and still going strong!   Apply today.