Bilingual Administrative Assistant

The Administrative Assistant at A New Leaf's Client Emergency Services provides crucial support by managing office operations, coordinating client services, and assisting with administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality. The Administrative Assistant ensures smooth communication between staff, clients, and external partners, contributing to the overall efficiency of the emergency services team.

Hourly Pay Rate: $18.50

Schedule: Monday – Friday; 8am – 5pm

Location: Mesa, AZ

QUALIFICATIONS

Education:         

• High school diploma or GED required.  
• Associate or Bachelor's degree, preferred. 

Experience:       

• Bilingual in Spanish & English required
• Demonstrated ability to manage multiple phone lines and handle multiple projects concurrently. 
• Effective verbal and written communication skills are essential. 
• Confirmed proficiency in utilizing Microsoft Software Suite, and overall computer literacy. 

DUTIES AND RESPONSIBILITIES. Responsibilities will include but not limited to:  

• Greets and assists visitors in a professional and friendly manner, handling inquiries, requests, and complaints efficiently.
• Manage incoming calls by promptly answering them, addressing caller inquiries, providing relevant information, and transferring calls to appropriate individuals, departments, or programs as needed. Check and manage voicemail messages.
• Facilitate mail distribution for the Agency.
• Manage the organization of the live file system, handling filing tasks within the administrative office and, distributing incoming facsimiles.
• Maintain cleanliness and organization in the administrative office and ensure adequate supplies are available.
• Create and maintain Affirmative Action files and statistics.
• Maintain employee bulletin board.
• Become familiar with all sites and needs of Agency as they apply to the position.
• Attend and actively contribute to staff and training meetings.
• Prepare minutes of meetings as required by program needs.
• Offer support with special projects, as needed.
• Log checks received via mail/delivery and create deposits.
• Performs clerical and administrative duties for program staff including filing, typing, composing, drafting and preparing correspondence/memorandums, and compiling a variety of reports.

Compliance/Requirements:   

• Class One Fingerprint Clearance Card 
• Valid Driver’s License, preferred. 
• Valid Auto Liability Insurance, preferred. 
• Clear 39-Month Motor Vehicle Report, preferred. 
• Must Be at Least 21 Years of Age