AWS DevOps / Software Engineer

Who we are:

LeadsOnline provides crime-solving technology to law enforcement agencies across the globe. The company’s suite of investigative solutions includes data, analysis and ballistic identification tools that help solve a range of cases—from missing property and people to gun crimes and other violent offenses. Founded in 2000, LeadsOnline now serves approximately 5,500 U.S. law enforcement agencies and public safety organizations in more than 80 countries. From the crime scene to the courtroom, our innovations are designed to enhance investigative capabilities, improve case outcomes, and streamline operations to ensure justice can be delivered. LeadsOnline is headquartered in Plano, Texas, and Montreal, Quebec, Canada.

Join Our Growing Team as an AWS DevOps / Software Engineer!

We are seeking a passionate and experienced AWS DevOps/Software Engineer to play a critical role in designing, building, and maintaining our SaaS products hosted on AWS. You’ll work with a collaborative team to deliver scalable, reliable solutions that drive real-world impact.

Key Responsibilities:

Technical Execution:

• Design, develop, and deliver SaaS products hosted on AWS using service-based architectures.
• Write high-quality, maintainable code and perform peer reviews to ensure adherence to best practices.
• Leverage AWS services (e.g., EKS, Lambda, ECS) to build scalable and resilient applications.

 Architecture and Scalability:

• Contribute to architectural decisions that support scalable, secure, and maintainable systems, including the use of AWS Elastic Kubernetes Service (EKS).
• Identify and implement performance improvements and workflow enhancements.
• Optimize AWS infrastructure using tools like Terraform and Terragrunt to balance performance, cost-efficiency, and maintainability. 

Quality Assurance and Testing:

• Work closely with QA to ensure robust testing strategies, including automated testing where appropriate.
• Support the adoption of a “shift-left” testing approach by addressing quality early in the development cycle.
• Troubleshoot and resolve issues in production environments, ensuring minimal downtime and optimal system performance. 

Collaboration and Agile Practices:

• Participate in Agile development processes, including sprint planning, standups, and retrospectives.
• Partner with other team members to own DevOps role responsibilities, to help maintain and enhance CI/CD infrastructure as code pipelines using tools like Jenkins and Argo CD for automated deployments.
• Troubleshoot and resolve technical issues across production and non-production environments.
• Partner with DevOps to maintain and enhance deployment pipelines and monitoring systems.

Who you are:

You are an experienced engineering leader with a passion for building and scaling SaaS products on AWS. You excel in a collaborative, fast-paced environment, with a strong focus on DevOps practices, production troubleshooting, and empowering teams to deliver exceptional results. 

Key Qualifications:

• Expertise in DevOps practices, including CI/CD pipelines (Jenkins, ArgoCD), containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Terragrunt).
• Strong debugging, problem-solving, and performance optimization skills, with a proven ability to troubleshoot complex production environments.
• 5+ years of experience in software engineering.
• Proven experience building and scaling SaaS products on AWS, including leveraging service-based architectures and AWS EKS.
• Strong proficiency with modern programming languages and frameworks (e.g., Node.js, Handlebar, JavaScript, or similar).
• Hands-on experience with Agile development methodologies and tools such as Jira.
• Familiarity with Redis, Mongo, and Elastic Search
• Strong debugging, problem-solving, and performance optimization skills.

Preferred Qualifications:

• Experience with data-intensive platforms or workflows.
• Background in law enforcement or related industries is a plus.

Why You’ll Love It Here:

Be Part of Something Big: You’ll have the opportunity to contribute to a growing company, making your mark in a role that directly impacts our future by embracing ownership.

Supportive Team Culture: We’re all about collaboration, innovation, and celebrating wins—big or small—by valuing people and their contributions.

Growth Opportunities: As we grow, so do you. This role has room for development, leadership, and new challenges, driven by energy and enthusiasm.

Make a Difference: We are a company with a great mission. We help law enforcement investigators advance more cases faster. Your work will matter. You’ll play a critical role in ensuring we operate smoothly and ethically as we scale, consistent with our vision of providing the best products and services to the law enforcement community, embodying our value of service.

Ready to take your legal career to the next level? Let’s talk!

What You Can Expect From Us:

At LeadsOnline, we serve with energy, diligence, and persistence. We believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. We value Service, Ownership, Energy, and People, and we foster a culture that empowers our team to make an impact.

Our Values:

Service: We believe in providing a humble, joyful, excellent, and selfless service.

Ownership: We take full responsibility for our actions, always seeking better ways and acting decisively to ensure success for our team and clients.

Energy: We believe in contagious optimism, a strong sense of purpose, and life and light.

People: We prioritize people over things, fostering a supportive, collaborative environment where individual talents and teamwork are celebrated.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave.
• Paid paternity leave.
• Disability insurance
• Robust PTO package

LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.