HR Payroll and Operations Specialist

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. 

Summary

The HR Payroll and Operations Specialist plays a critical role in ensuring smooth and efficient HR processes, with a primary focus on payroll administration, data entry and onboarding tasks. This position supports the HR team in maintaining accurate employee records, coordinating new hire onboarding activities such as scheduling New Employee Orientation and obtaining HR paperwork, and providing administrative support to enhance overall HR operations.

Essential Duties/Responsibilities:

Payroll

• Assist with the processing of payroll, including gathering, reviewing, and entering payroll-related data (e.g., time and attendance, bonuses, deductions).
• Collaborate with the Senior HR Operations Lead or external payroll vendor to ensure timely and accurate payroll processing.
• Address payroll-related inquiries from employees and resolve discrepancies in a timely manner.

Data Entry & Record Management

• Accurately enter and maintain employee data in the HRIS system; ensuring data integrity and confidentiality. Coordinate with internal departments and HR colleagues as appropriate to resolve discrepancies.
• Perform regular audits of employee records to ensure accuracy and compliance with company policies and legal requirements.
• Generate reports from HR systems as needed to support HR operations and management requests, ensuring security and confidentiality with sensitive data.
• Collaborate with other HR team members to understand and support data updates; based on transaction of new hires, terminations, pay rates; as well as changes affecting net wages such as exemptions, insurance coverage, etc.

Onboarding 

• Coordinate the onboarding process for new hires, including collecting required documentation and setting up employee profiles in the HRIS.
• Schedule and facilitate new hire orientations, ensuring a positive and informative onboarding experience.
• Work closely with other departments to ensure all onboarding tasks, such as IT setup and workspace preparation, are completed promptly.

Operational

• Provide administrative support for HR-related projects and processes, such as performance management and employee engagement initiatives.
• Assist with the preparation and distributions of HR communications.
• Maintain and organize employee files in compliance with company policies and legal requirements, including I-9 verification and other sensitive documentation.
• Respond to employee inquiries regarding HR policies and procedures and Jira tickets in a timely and professional manner.
• Support offboarding processes, including system access termination.
• Assist in ensuring compliance with federal, state, and local employment laws, including recordkeeping and reporting requirements.
• Support internal and external audits by providing necessary documentation and information.

Education/Experience/Skills Required:

• High School Diploma required, Associate or Bachelor’s Degree strongly preferred.
• 1-2+ years of payroll experience, required with additional experience in HR Operations.
• Proficiency in HRIS and payroll systems, including experience with Ceridian Dayforce required.
• Superb analytical and problem-solving skills along with proficient attention to detail
• Excellent organizational skills with the ability to prioritize and manage multiple and/or time dependent activities
• Strong MS Office skills and proficiency in learning new systems quickly.
• Customer service mindset, exuding strong verbal and written communication skills with the ability to effectively communicate at any level of organization.
• Self-starter, with the ability to see tasks through to completion.
• Proactive team player, strong collaboration with others.
• Proven history of discretion in handling confidential information.

Working Hours/Location:

• Monday - Friday, approximately 8am - 4:30pm ET.
• 100% Remote or on-site option at one of our locations in Johnson City, TN or Cleveland, OH.