Woodbury Common II - Sales Associate/Key Holder

The mission of Lafayette 148 is 'A shared vision to always deliver the highest quality - in our people, product and service'.

Job Summary:

The Lafayette 148 Woodbury Commons sells post-season merchandise while providing clients with a tailored, elevated shopping experience.

 

The Lafayette 148 Sales Associate represents the brand image and is responsible for establishing, maintaining and growing a client base to achieve sales goals.  The Sales Associate provides expert product and wardrobing advice while delivering a memorable client experience.
 

 Responsibilities:

• Establish and maintain deep connection with clients and drives repeat business to achieve sales goals

• Consistently delivers memorable in store experiences to all clients; plans client appointments to maximize results

• Inform clients on in-store events and new product deliveries to enhance their experience and increase engagement

• Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition

• Possess broad range of product knowledge across all categories of the brand, takes initiative to stay informed to maximize selling potential

• Demonstrate the ability to address a client’s total wardrobe needs across all categories

• Inform clients on brand services to ensure they can enjoy all Lafayette 148 has to offer

• Always puts the client first when resolving issues, exceeding expectations

• Support the operational functions within the store, operational functions may include: opening/ closing procedures, inventory, and daily revenue reporting

• Maintain merchandising and visual presentation standards, supporting the training and development of Stylist

Desired Background:

• Bachelor’s degree required

Experience:

• 3+ years’ experience of premium to luxury selling environment

• Existing client base/ book preferred

 

Skills:

• Strong customer service and communication (verbal and writing) skills

• Proficiency in utilizing available technology

• Must be flexible and have the ability work evenings, weekends and holiday schedules

 

 

 

 

 

 

Lafayette 148 is an equal opportunity employer and  does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable law.