Loan Administration Clerk

For Earth For Life

BASIC PURPOSE AND SCOPE OF POSITION

The Loan Administration Clerk provides day-to-day support for the Loan Administration team by performing a variety of clerical and administrative tasks. This role will be required to complete daily tasks within the allotted time under moderate supervision/guidance.

PRINCIPAL ACTIVITIES:  This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines:

• Perform a variety of clerical and support duties to help the department run smoothly and efficiently. 

  • Managing general email inbox; process and respond to emails

  • Receive, distribute and prepare out-going mail

  • Process ACH requests received via email and through the mail

  • Printing, copying and scanning of hard copy files

  • Updating spreadsheets when necessary

  • Prepare daily ACH transmittals

  • Re-administer return checks

  • Maintain office supply and ordering

  • Process daily live checks 

• Demonstrate a high degree of professionalism and respect to promote a positive brand image and customer loyalty.

• Contribute to a culture that is passionate about providing an exceptional customer experience.

• Establish relationships and communicate effectively with the team and internal partners.

• Other duties as assigned.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent is required; some college preferred.   

SKILLS AND BACKGROUND:

• 1+ years of administrative experience preferred

• Excellent attention to detail and data entry skills

• Ability to work within company business systems and applications

• A positive attitude and a willingness to learn and grow

• Strong written and verbal communication skills

• Interpersonal skills and the ability to work as part of a team

• Strong customer service and active listening skills

• Good problem-solving skills

• Good organizational abilities

• Microsoft Office proficiency to include Word and Excel

• Ability to type 40+ words per minute

EQUIPMENT OPERATION: 

Computer, phone, fax, mail machine, printer, copier, keyboard.

PHYSICAL REQUIREMENTS: 

Typical office environment; must be able to sit and work for long periods of time.

DISCLAIMER:

The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification.  This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification.  This job is intended to include the current essential functions of the job.  Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.

 Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.