Service Training Instructor I

For Earth For Life

BASIC PURPOSE AND SCOPE OF POSITION

This position develops and delivers training programs to benefit dealers, customers, and employees, specializing toward a specific product line and working closely with that product’s marketing or service staff.  The instructional approaches in scope for development and delivery by this role are diverse and include traditional ILT, vILT/Webinars, WBT/eLearning, instructional short-form videos, and job aids.    The role also provides input based on the incumbent’s experience to propose and/or inform process improvements to benefit the department and its stakeholders. 

PRINCIPAL ACTIVITIES:  This position does the following in accordance with all applicable Federal, State, and local laws / regulations and the Company’s policies, procedures, and guidelines:

• Develop and deliver training programs to positively impact dealers, customers, and company personnel.  Engage with or direct suppliers as needed to accomplish development and delivery.
• Collaborate with Instructional Design personnel to effectively perform Analysis and Design activities.
• Engage with stakeholders to identify potential training programs, helping prioritize these opportunities working with Kubota University leaders.
• Engage with Subject Matter Experts to gain insights that can be used to create effective training programs.
• Participate in the evaluation and continual improvement of training programs, including administrative tasks related to training development and delivery.

• Participate in the procurement, management, and disposal of tools and equipment used in training programs.
• Research, recommend, and participate in professional development activities to continually grow professional capabilities.
• Other duties as assigned by management.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Education, Communication, Marketing, Engineering, or similar field preferred. 
15. In lieu of a degree at least 3+ years of professional experience in the training industry.

• Experience:
• 3 years+ experience with applied adult learning principles (ADDIE, etc.) and presenting instructor lead and virtual-based training programs.
• Presenting to and facilitating adult learners in sales, operational, and/or technical contexts.
• Safely and effectively operating Agricultural equipment, Construction equipment, Commercial and/or Turf maintenance equipment and/or Utility Vehicles.
• Have used a corporate university/LMS preferred.
• eLearning development programs (Articulate, Captivate) preferred.
• Willingness to travel up to 40% during peak training season.

EQUIPMENT OPERATION (% of time, description, nature of service):

This position regularly (30-50% of the time) operates a wide variety of Kubota and partner equipment to set up and conduct training programs.  This may include demonstrating features, performing maintenance, and troubleshooting/diagnosing technical issues, or other activities depending on the training objectives of the program.

PHYSICAL REQUIREMENTS:

The position will require walking, standing, and sitting to use a computer, along with light lifting commonly affiliated with an office environment.  It will require the ability to set up training environments by adding/removing components or attachments as well as operating Kubota and competitive equipment.

DISCLAIMER:

The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification.  This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification.  This job is intended to include the current essential functions of the job.  Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.  Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

 Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.