EXECUTIVE VICE PRESIDENT

KOA, INC. DEI STATEMENT

At KOA, we believe the outdoors is fun and for everyone.  We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect.  We strive to:

• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and advance our understanding about DEI
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation 

ABOUT KAMPGROUNDS OF AMERICA, INC.

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has over 500 locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other.”

REPORTS TO 

President & CEO

POSITION SUMMARY

The Executive Vice President (EVP) is a vital member of the executive leadership team of KOA and is responsible for overseeing the strategic direction, operational excellence, and growth of the company’s owned portfolio of KOA Campgrounds and Terramor Outdoor Resorts. Specifically, the EVP leads the operations and real estate development functions and resources of the owned division, including over fifty properties across the United States and Canada.  This role demands a dynamic leader with a deep understanding of operations, property management, development strategies, operational efficiencies, and a passion for delivering outstanding outdoor experiences.   

KEY RESPONSIBILITIES

• Strategic Leadership: Develops and executes a strategic plan to enhance property operations, optimize performance, and drive growth across the owned portfolio.  Leads and maintains a multi-year property portfolio plan. Collaborates with executive leadership, commercial strategy, acquisitions, human resources, marketing, finance, accounting, and technology functions to align property strategies with the company’s overall vision and objectives. Actively works to advance the company’s vision of outdoor hospitality.
• Operations Management: Ensures high standards of quality and guest experience are delivered at each property within the portfolio. Put into action best practices in customer service and operational efficiencies. Collaborates with cross-functional teams to streamline workflows and enhance overall business performance. Identify and mitigate operational risks, enduring compliance with regulatory requirements and industry standards. Monitors key performance indicators to track operational performance and makes data-driven decisions, ensuring operational excellence.
• Real Estate Development:  Drives planning, development, and implementation of new properties and enhancements to existing ones, including maintenance.
• Financial Oversight:  Manages budgets for property operations and capital projects. Monitors financial performance and implements strategies to achieve financial targets and maximize profitability. Leads annual planning and budgeting process.  Evaluate and update pro formas when acquiring new parks. Works closely with the CEO to develop cost-control measures to drive informed decisions related to investments, capital projects, and other financial matters directly impacting the company’s success.
• Culture Building:  Builds, mentors, and manages a high-performing team of operations and development professionals and support staff.  Fosters a collaborative and innovative work environment that drives excellence and professional growth.  Partners closely with human resources leadership to maintain a high-functioning and engaged team.  Has executive presence and interacts and communicates with Board members, clines, peers, media and employees at all organizational levels.
• Stakeholder Engagement:  Cultivates and maintains strong relationships with other company leaders and franchisees as well as key external stakeholders, including local communities, government agencies, and industry partners. Assist the CEO in overseeing the company’s achievement and represent the company in public forums and industry events as needed.
• Travel: This position requires the ability to travel as an essential part of the job. Travel involves visiting properties, attending board meetings, and representing the company at industry events.

JOB QUALIFICATIONS

• Professional and proven leadership (10+ years) in senior management roles within hospitality industries, with a focus on property operations and development.  
• Strong track record of successfully managing multi-site operations and large-scale development projects.
• Exceptional leadership skills with the ability to inspire, motivate, and develop a diverse team.
• Expertise in financial management, including budgeting, forecasting, and performance analysis.
• Demonstrated commitment to sustainability and environmental stewardship.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Outstanding communication and interpersonal skills, with the ability to build and maintain strong relationships with a variety of stakeholders.
• Bachelor’s degree in Business Administration, Hospitality Management, Real Estate, or a related field; an MBA or advanced degree is preferred.

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people.  This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.